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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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November 30, 2023

Roger Barron has always helped me everytime I come here. He has made my experience here both quick and enjoyable. The entire Imperial Toyota crew has always been great to me. They have gained a life long cu More

by Anthony Spangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Roger Barron was very professional! Helped me figure out my front end issue. I highly recommend this dealership! More

by Standerjohn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Devin Sullivan is a resourceful advisor & makes sure you’re well taken care of. Excellent service ! More

by Astral_Rell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Rodriguez
November 07, 2023

Gene is always friendly, professional and happy to help with any questions I had. Time frame for sticker and tire rotation was over 2hrs which I found unusual as the service I have had in past is usually More

by l.bunnell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Very easy to work with and did a great job communicating. Set proper expectations and made sure we were satisfied w repair. Shout out to Chris, master technician, great job repairing vehicle. Also thank you More

by Meghanlacoche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Great experience with this dealer Jarrett was very helpful and explained everything very well. Mike More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

I worked with Jarett Viens and I am so pressed with his professionalism and knowledge. He provided details and was so honest with what I needed now vs what I will need later. The best thing, he jumped righ More

by GreatTruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Great service and good service people. Gene Desroches was very helpful. Service was done in adequate time More

by jamiemarie179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Excellent customer service from the telephone call to make appointment to check in and checking out. Everything explained. More

by rmbrown226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Went in to utilize my free oil change (received a voucher in mail) and to have my tires rotated! Was in and out within 40 minutes. More

by FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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