Imperial Toyota

Had great experience buying my rav4 from Majed. If you are in the market for car, go and see him. Thanks If you are in the market for car, go and see him. Thanks More

Absolutely great dealership! Marcelo Pimazoni was cordial and helped me out a lot! I honestly have no complaints about the customer service! Marcelo Pimazoni was cordial and helped me out a lot! I honestly have no complaints about the customer service! More

I came in for my 90,000 mile maintenance. I was expecting to pay between 1000 and 1300 dollars. Curtis looked back on my previous work done on my Rav and found out that some of my 90,000 mil I was expecting to pay between 1000 and 1300 dollars. Curtis looked back on my previous work done on my Rav and found out that some of my 90,000 mile work had been done at 87,000 miles. Money saved. He had me down to the 1000 mark. An hour later he came to me in the waiting room and said that they had found a brake issue. My 1000 went up to 1625. Don't read into this. The 1625 was an honest estimate for what he could not have foreseen. This review is not five star because he tried to save me money. No, this is a five star review because of an honest conversation between a customer and a dealership service adviser. He tried to present upfront savings to me. Brakes are brakes, They wear out. Safety first. His attempt at trying to save me two hundred softened the blow of spending six hundred and twenty five more dollars than I originally hoped for. Dealerships are expensive places for service work in the first place. Honesty before, during and after the transaction is where we begin to experience value. More

I have been a customer of Imperial Toyota for years and get my two vehicles serviced at Imperial Toyota in Milford MA. Curtis Jones is a Service Advisor and is wonderful. He explains everything so well a get my two vehicles serviced at Imperial Toyota in Milford MA. Curtis Jones is a Service Advisor and is wonderful. He explains everything so well and takes a true interest in his Customers. He is honest and totally customer oriented. Imperial Toyota is very lucky to have him on board !! More

Awesome place, got a good rate, paid fair money on trade and could have a brand new hybrid. and could have a brand new hybrid. More

I’ve recently bought my brand new 2024 Toyota Corolla Cross from Imperial Toyota and could not be more happy and satisfied with the product and process. I worked with Marcelo Pimazoni and could not have Cross from Imperial Toyota and could not be more happy and satisfied with the product and process. I worked with Marcelo Pimazoni and could not have asked for anyone better! Very pleasant to work with Marcelo, he really cares about his customers and wants what’s best for you! I highly recommend working with Marcelo. I would definitely work with him again in the future! More

Had a great experience with majed. He was extremely helpful getting me into the vehicle I wanted. He was extremely helpful getting me into the vehicle I wanted. More

I made a last-minute appointment for vehicle maintenance. Think a 12:30 PM call and a 4 PM appointment. I was very pleased that Imperial Toyota was able to fit me in so quickly. Soamy, my Service Advisor, Think a 12:30 PM call and a 4 PM appointment. I was very pleased that Imperial Toyota was able to fit me in so quickly. Soamy, my Service Advisor, was very helpful and communicative. She explained what services were going to be done to my vehicle and worked with me from beginning to end. More

Devin was great! I came in just for an oil change. It was completed quickly. I came in just for an oil change. It was completed quickly. More

Gene is my service advisor and I can’t recommend him highly enough!! He always sets me at ease! highly enough!! He always sets me at ease! More