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Imperial Toyota
Milford, MA
1,233 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,233 reviews
December 26, 2024
This dealership is lucky to have someone so dedicated to helping people. Jarett knows the true meaning of customer service. Great job helping people. Jarett knows the true meaning of customer service. Great job More
by Richard
Employees Worked With
December 12, 2024
FAWAD is a great salesperson, with much diplomacy, patience and tactic dealing with clients. He guided me greatly during the whole transaction process. He too was available when I needed him, both phy patience and tactic dealing with clients. He guided me greatly during the whole transaction process. He too was available when I needed him, both physically and on phone. He is a great asset to Totota More
by RosemaryK
December 10, 2024
Fawad was a pleasure to work with. I purchased a 2021 Toyota Prius for my business and he was straightforward and responsive. I purchased a 2021 Toyota Prius for my business and he was straightforward and responsive. More
by Ziad Rousan
Employees Worked With
December 09, 2024
Fawad was great to deal with not pushy. Didn’t play games. Was honest about what they could and couldn’t do. The dealership I went to right before it was nothing but games and wasted my tim Didn’t play games. Was honest about what they could and couldn’t do. The dealership I went to right before it was nothing but games and wasted my time. It was pleasant surprise. I would go back and deal with fawad again. More
by Mjtaz1103
Employees Worked With
December 07, 2024
Fawad was great, he was not pushy and made the process smooth and comfortable for all parties smooth and comfortable for all parties More
by josephstafford3
Employees Worked With
December 07, 2024
I had an excellent sale experience with Fawad. He is very polite and accommodating and not high pressure. He made sure some special requests I made were followed through with on the dealer’s par He is very polite and accommodating and not high pressure. He made sure some special requests I made were followed through with on the dealer’s part and he did a great job coordinating the vehicle pickup. More
by Steve P
Employees Worked With
November 30, 2024
Great service! Appreciate Jarett's help and honest assessment of my needs now vs what could wait till tax return time. Appreciate Jarett's help and honest assessment of my needs now vs what could wait till tax return time. More
by Lady D
Employees Worked With
November 29, 2024
Always have amazing service here. Devin is super nice and helpful and is always a pleasure having him as my service advisor. Devin is super nice and helpful and is always a pleasure having him as my service advisor. More
by agopin
Employees Worked With
November 29, 2024
Came in for service on my car, Soamy greeted me immediately and kindly. She took care of getting my car taken care of At a fast manner. She was amazing. 5 stars all around immediately and kindly. She took care of getting my car taken care of At a fast manner. She was amazing. 5 stars all around More
by Naiomy morales
Employees Worked With
Soamy Morales
