Imperial Toyota

I recently came in for an oil change and an inspection sticker, and I couldn’t have asked for a better experience. Devin and Sean were outstanding—friendly, helpful, and super communicative throughout the sticker, and I couldn’t have asked for a better experience. Devin and Sean were outstanding—friendly, helpful, and super communicative throughout the entire process. They kept me updated on the progress and made sure everything was handled smoothly. It’s clear that customer service is a priority here, and I left feeling really impressed. Thank you, Devin and Sean, for making this such a great experience! More

Imperial cars had a good customer service. @Soamy thanks for your service. From Uwagie-Ero Owen. @Soamy thanks for your service. From Uwagie-Ero Owen. More

Fantastic experience buying a vehicle at Imperial Toyota. Extremely knowledgeable, and helpful. The entire process from start to finish was quick, easy, and painless. Extremely knowledgeable, and helpful. The entire process from start to finish was quick, easy, and painless. More

I want to thank Cutis Jones, Service Advisor for his guidance and service on our 2024 Toyota Camry. We needed a driverside mirror replacement due to striking a barrier last week. We started look guidance and service on our 2024 Toyota Camry. We needed a driverside mirror replacement due to striking a barrier last week. We started looking online for inexpensive ways to fix this. Curtis was concise and polite as far as correcting us. The repair was completed in about 1 hour. Like the commercial says "Keeping our Toyota a Toyota" If we had gone the inexpensive route, we would have failed as there were multiple things to be done that I was not capable of. My family owns 4 Camry's, 3 of which were procured at Imperial. SHOP THEM LAST and you won't be disappointed. Peter from Hopedale More

This dealership was very friendly and understanding on what I was looking for and trade for my vehicle what I was looking for and trade for my vehicle More

Very helpful and accomadating throughout the whole process (which was quick and also stress free!) process (which was quick and also stress free!) More

I had a great experience working with Majed on purchasing a new 2024 Toyota Prius. He was very professional and knowledgeable on my car. He was kind enough to set me up on car play before I left the dealers a new 2024 Toyota Prius. He was very professional and knowledgeable on my car. He was kind enough to set me up on car play before I left the dealership. I would totally recommend him if you are looking to buy. More

Had great experience buying my rav4 from Majed. If you are in the market for car, go and see him. Thanks If you are in the market for car, go and see him. Thanks More

Absolutely great dealership! Marcelo Pimazoni was cordial and helped me out a lot! I honestly have no complaints about the customer service! Marcelo Pimazoni was cordial and helped me out a lot! I honestly have no complaints about the customer service! More

I came in for my 90,000 mile maintenance. I was expecting to pay between 1000 and 1300 dollars. Curtis looked back on my previous work done on my Rav and found out that some of my 90,000 mil I was expecting to pay between 1000 and 1300 dollars. Curtis looked back on my previous work done on my Rav and found out that some of my 90,000 mile work had been done at 87,000 miles. Money saved. He had me down to the 1000 mark. An hour later he came to me in the waiting room and said that they had found a brake issue. My 1000 went up to 1625. Don't read into this. The 1625 was an honest estimate for what he could not have foreseen. This review is not five star because he tried to save me money. No, this is a five star review because of an honest conversation between a customer and a dealership service adviser. He tried to present upfront savings to me. Brakes are brakes, They wear out. Safety first. His attempt at trying to save me two hundred softened the blow of spending six hundred and twenty five more dollars than I originally hoped for. Dealerships are expensive places for service work in the first place. Honesty before, during and after the transaction is where we begin to experience value. More