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Imperial Toyota
Milford, MA
1,172 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,172 reviews
November 22, 2024
Our sales rep, Fawed was enormously helpful in the purchase of my brother’s car. He worked to get the car purchased by Imperial in an appropriate amount of time and for a good price. Fawed was help purchase of my brother’s car. He worked to get the car purchased by Imperial in an appropriate amount of time and for a good price. Fawed was helpful in getting the paperwork ready and in providing the at-home service that my brother needed. It was a pleasure to work with Fawed. He is an excellent representative for Imperial. More
by Ccollinspm
Employees Worked With
November 21, 2024
If your coming just an oil change they will also do a mini small diagnostic to your car to see what else you need for that day or another time. Imperial Toyota is convenient and there work is impeccable mini small diagnostic to your car to see what else you need for that day or another time. Imperial Toyota is convenient and there work is impeccable ! More
by Astral_Rell
November 19, 2024
I've always had a positive experience with the service writers. Always great to deal with. writers. Always great to deal with. More
by Marc
November 14, 2024
Came into the dealership, assessed multiple options and was able to come to a decision based off my needs was able to come to a decision based off my needs More
by adrianborges1116
Employees Worked With
November 09, 2024
Very excellent customer service very easy from beginning to end from the phone calls to in person every one was very nice thank you all to end from the phone calls to in person every one was very nice thank you all More
by milena
Employees Worked With
November 02, 2024
We had a great experience working with Majed. We had been looking for a 2024 Grand Highlander Hybrid for a while with no luck. We went to Imperial Toyota to order one and after talking to Majed, We had been looking for a 2024 Grand Highlander Hybrid for a while with no luck. We went to Imperial Toyota to order one and after talking to Majed, he was able to locate a pre-used one that had just hit their lot. What stood out to me was Majed's patience throughout the process. He was also very kind enough to help us set up the carplay before we drove off with our lovely Grand Highlander. I definitely recommend Imperial Toyota and if possible, ask for Majed. More
by Audi4Ray
Employees Worked With
November 01, 2024
Devin did a great job in answering all of my questions and made me feel confident about my decision. and made me feel confident about my decision. More
by frankasoltys
Employees Worked With
November 01, 2024
Majed Abdalla was incredible. Was a great experience buying my car! Definitely recommend buying again. Was a great experience buying my car! Definitely recommend buying again. More
by daniellebennett3910
October 31, 2024
Fowad is great . This is the second time I bought a car with him . Definitely recommend buying a car with him This is the second time I bought a car with him . Definitely recommend buying a car with him More
by Gkafler
Employees Worked With
October 28, 2024
What a great experience! I needed two tires badly and expected to be out of pocket a lot, but when I went into Imperial Toyota, Jarett told me about the great tire deal. He I needed two tires badly and expected to be out of pocket a lot, but when I went into Imperial Toyota, Jarett told me about the great tire deal. He looked at the tires and explained to me why getting 4 would be better and with the deal I could save money. I am so happy he was the person who came up to me when I walked in the door. Look for the really tall guy, he is a gem. More
by Hanotoo
Employees Worked With
