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Imperial Toyota
Milford, MA
1,291 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,291 reviews
September 12, 2025
Everyone was very helpful/welcoming. Over all was very happy on my purchase and service!!! Over all was very happy on my purchase and service!!! More
by Ruth.mihok
September 12, 2025
My husband and I had the most amazing experience at Imperial Toyota. Amer Hajou went above and beyond for our needs, from working on our trade-in to securing the deal on our new 2025 4Runner. We also s Imperial Toyota. Amer Hajou went above and beyond for our needs, from working on our trade-in to securing the deal on our new 2025 4Runner. We also sat down with the sales manager, Eric Stolberg, the amount of respect and appreciation for their business was the icing on the cake. We are a fan and will be referring family and friends to Imperial Motors. More
by sarahluiz1985
September 11, 2025
Just yesterday bought a 2019 Toyota Tacoma TRD Pro and I absolutely love it, all the staff were amazing and very helpful absolutely love it, all the staff were amazing and very helpful More
by Tbrown724031
September 11, 2025
One of the best car dealers around. Everyone is very nice and the most important they listen to their customers. Sales department very nice, same as service department. I will not go an Everyone is very nice and the most important they listen to their customers. Sales department very nice, same as service department. I will not go anywhere else More
by Npar88
September 10, 2025
I love coming here. They have plenty of chairs and stations where you can work while you are waiting. More importantly, I always feel like they listen to me and are real They have plenty of chairs and stations where you can work while you are waiting. More importantly, I always feel like they listen to me and are really working to help my car stay healthy, so I can drive it safely for as long as possible. Curtis is great. Ask for him. He will tell what you need and what you don't need for your car's check-up. If you're like me and want to drive your car for a long time, I'd recommend coming here. More
by holloway
Employees Worked With
September 09, 2025
I had a great experience at Imperial Toyota Service. I had an appointment, and they got me in and out within the promised time frame. I had an appointment, and they got me in and out within the promised time frame. More
by teresahlevine4
Employees Worked With
September 06, 2025
I had a great experience buying my car at Imperial! My salesman Majed was very patient with me and showed me everything I wanted to see. I appreciate all his help. My salesman Majed was very patient with me and showed me everything I wanted to see. I appreciate all his help. More
by bmarlowe
August 31, 2025
Eugene Desroches was very patient with me and answered all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long a all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long as there's folks like Euguene! More
by Jay R.
Employees Worked With
August 28, 2025
Fantastic experience at Imperial Toyota. Fawad, Bob, and Alvin were awesome! Very happy, and highly recommend. Fawad, Bob, and Alvin were awesome! Very happy, and highly recommend. More
by Steven.gliddon
Employees Worked With
August 27, 2025
I find they have great customer service. When you walk in the door someone always asks you if you need help with anything. great communication from fawad When you walk in the door someone always asks you if you need help with anything. great communication from fawad More
by twilson02189
Employees Worked With
