Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Highly recommend leasing from Ide! David just helped me leased my 4th VW Passat. This was my first time at Ide and it was a great experience! Their TV commercials about covering servi David just helped me leased my 4th VW Passat. This was my first time at Ide and it was a great experience! Their TV commercials about covering service maintenance made me check them out. I went there knowing exactly what I wanted. David clearly explained and answered all questions I had about the newest features on the Passat. This was the easiest car leasing experience I have ever had. When I arrived to pick up the car David was organized and had the car all set for me to go. I highly recommend Ide VW !!! Keep up the great customer service Ide!! Shawne F More
Everyone go and see David! David was nothing but helpful when it came to leasing my new 2017 jetta! I brought my mom with me but he did nothing but talk to me since I was the on David was nothing but helpful when it came to leasing my new 2017 jetta! I brought my mom with me but he did nothing but talk to me since I was the one making the purchase. David made it a smooth sailing process and answered all of my questions thoroughly. Definitely will be back to purchase another with him when my lease is up! More
Excellent first car buying experience! I started shopping for my first car and decided to look at Ide Volkswagen after hearing an ad on the radio, and I am so glad that I did! The experienc I started shopping for my first car and decided to look at Ide Volkswagen after hearing an ad on the radio, and I am so glad that I did! The experience was absolutely amazing. I inquired about a Jetta online and David got back to me right away, asking me what I was looking for in a vehicle, was I planning to buy or lease, how many miles I was looking for in a lease, etc. When I came into the dealership he was very helpful, no games, no stress and absolutely no pressure to buy whatsoever. He was very straightforward with pricing. Even when the color I wanted came with an extra feature and cost a little bit more money, he let me know right away which I really appreciated. He also sent email reminders and was great about checking in and helping me through the car buying process. Picking up the car was quick and painless. It was all ready to go, the paperwork was a breeze, and David once again took me through the car features and even set up the Bluetooth connection for me. He even told me to reach out if I had any more questions after I left. Overall, best car buying experience I've ever had or seen, even when I went car shopping with my parents for their vehicles when I was younger. I would definitely recommend David and Ide VW to anyone looking for a new car! More
Kept coming to back to see David! After test-driving several vehicles over the course of a week, I always found myself coming back to the VW dealership to see David. I appreciated Dav After test-driving several vehicles over the course of a week, I always found myself coming back to the VW dealership to see David. I appreciated David's hands-off approach in allowing me to make my own decision with "ZERO" pressure to buy. Any concerns I had David addressed them fully with a genuine response. Once I decided on the Passat, David was involved in every step of the process and made it a seamless delivery. He's a true professional and I look forward to my next encounter with David. My experience with Christian in Finance was 5-star too. More
Great Experience David was a great help and made my experience very easy and stress free. I would recommend the dealership and David to anyone that is looking for a ne David was a great help and made my experience very easy and stress free. I would recommend the dealership and David to anyone that is looking for a new car!! More
Best buying experience The buying process was easy and stress free. No pressure or surprises. It was a pleasure working with David. Everything was ready for me when I came t The buying process was easy and stress free. No pressure or surprises. It was a pleasure working with David. Everything was ready for me when I came to pick up my new car. David showed me the features of the vehicle and made sure my questions were answered before I left. Thank you! More
Low Stress , Excellent Experience David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best dea David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best deal. He is on the ball, and will give you the best service possible! Highly recommend him, and Dick IDE VW! David was pleasant nice to deal with no pressure sent email reminders and went through car with me after purchase. He also offered to have us come back anytime with any questions or for assistance pairing our phones with the car. He was very professional throughout the whole process and I never felt like there was anything to worry about, which is a refreshing change compared to other dealerships I have dealt with previously. More
Great Personal Experience We got a great financing (lease) on a great and fun car! To top it off, the personal attention and attention to detail provided by our salesperson (D We got a great financing (lease) on a great and fun car! To top it off, the personal attention and attention to detail provided by our salesperson (David R.) was excellent. He was very attuned to our priorities and concerns. More
Good friendly dealers David was pleasant nice to deal with no pressure sent email reminders went through car with me after purchase had it washed and waxed would recommend David was pleasant nice to deal with no pressure sent email reminders went through car with me after purchase had it washed and waxed would recommend to others More
Excellent! David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best dea David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best deal. He is on the ball, and will give you the best service possible! Highly recommend him, and Dick IDE VW! They have a great service plan to boot! More