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Ide Volkswagen
East Rochester, NY
1,224 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,224 reviews
November 03, 2026
Very knowledgeable and helpful. Dealership is bright and inviting. And the staff are very friendly. Dealership is bright and inviting. And the staff are very friendly. More
by Me
Employees Worked With
October 29, 2026
David - Great buying experience! Very professional, knowledgeable, and friendly. Made the entire process easy and enjoyable. Highly recommend! Very professional, knowledgeable, and friendly. Made the entire process easy and enjoyable. Highly recommend! More
by bklingensmith
Employees Worked With
October 18, 2026
I have bought many VWs from different dealers in the area for over 30 years, IDE VW is where you want to buy, buying a car can be painful for me but this place has such positive vibes, it was a breeze. The s for over 30 years, IDE VW is where you want to buy, buying a car can be painful for me but this place has such positive vibes, it was a breeze. The salesman Spencer made sure I picked out the right VW with the right options at the perfect price. My second VW from there, I’ll never buy my VWs anywheres else! More
by jforsytheiv
Employees Worked With
October 10, 2026
The buying experience was fast and direct. He listened to what I wanted was able deliver a great car at a reasonable price. He listened to what I wanted was able deliver a great car at a reasonable price. More
by Tr'sJetta
October 07, 2026
David was knowledgeable and very professional. I needed something that would last and be comfortable for a 6'8" person. I feel David pointed me to a vehicle that was roomie and affordable. Davi I needed something that would last and be comfortable for a 6'8" person. I feel David pointed me to a vehicle that was roomie and affordable. David was more concerned about helping me than making a profit. Thanks David More
by shipley_tim
Employees Worked With
October 01, 2026
Working with David was a pleasure. He is so knowledgeable of the vehicles and I highly recommend David and Ide VW to anyone interested in a Volkswagen. He is so knowledgeable of the vehicles and I highly recommend David and Ide VW to anyone interested in a Volkswagen. More
by Andrew Giacalone
September 29, 2026
Always a great experience working with David. He's knowledgeable, easy to work with, and helpful. This is my fifth time leasing with David and I wouldn't want to do it with anyone else. He's knowledgeable, easy to work with, and helpful. This is my fifth time leasing with David and I wouldn't want to do it with anyone else. More
by Jbaxter82
Employees Worked With
September 27, 2026
Super experience working with David. Took every opportunity to make sure the lease deal was agreeable, explained everything, and answered all questions and made sure we were happy too! Took every opportunity to make sure the lease deal was agreeable, explained everything, and answered all questions and made sure we were happy too! Professional, friendly, and knowledgeable. Way to go, David!!! More
by atikajude
September 24, 2026
David was professional, a pleasure to work with and made the buying process easy without any high pressure. If you are looking for a Volkswagen, I would highly recommend dealing with David and Ide VW. the buying process easy without any high pressure. If you are looking for a Volkswagen, I would highly recommend dealing with David and Ide VW. More
by dkint68685
Employees Worked With
September 22, 2026
The sales team is great at Ide Volkswagen. I would definitely recommend buying a vehicle from them they went above and beyond! I would definitely recommend buying a vehicle from them they went above and beyond! More
by kmichael
Employees Worked With
