Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,067 reviews
Best dealership experience ever I live in Albany NY, about 4 hours away from IDE Volkswagen. David and Mike couldn't have made this process any easier and worry free. David was hands I live in Albany NY, about 4 hours away from IDE Volkswagen. David and Mike couldn't have made this process any easier and worry free. David was hands down the best salesman I have ever worked with, and that's including the salesmen at MY dealership! Mike was phenomenal as well and explained everything on the finance side crystal clear. Everyone down to the lot attendant who put my plate on and the friendly receptionist were great. If this dealership wasn't so far away I would have put in an application while I was there. A 10/10 experience and a bench mark for other dealerships to strive for. More
VW Jetta Lease Dave was great right from the beginning. We told him what we were interested in and signed the deal within 15 minutes after our test drive. The lease Dave was great right from the beginning. We told him what we were interested in and signed the deal within 15 minutes after our test drive. The lease deal was just what they'd advertised (we'd checked out some other dealer lease's and none of them were as advertised). Dave was thorough with follow up and a pleasure to deal with. More
David is great! David is a great listener. No hazzles or run-around. He was able to make it happen in a minimal amount of time. Great service and very accommodating. David is a great listener. No hazzles or run-around. He was able to make it happen in a minimal amount of time. Great service and very accommodating. I would highly recommend David for your VW sales or lease. More
New VW GLI Amazing experience. David was so easy to work with. He made it painless and effortless. I recommend if you go do Ide VW, ask for David. He will take g Amazing experience. David was so easy to work with. He made it painless and effortless. I recommend if you go do Ide VW, ask for David. He will take good car of you! Thanks again Dave More
Thankful Nick Wies answered my inquiry I haven't purchased a brand new car since 1995. All my cars since 1995 have been used vehicles that were 2-3 years old with low miles. Going into the I haven't purchased a brand new car since 1995. All my cars since 1995 have been used vehicles that were 2-3 years old with low miles. Going into the dealership I was very skeptical because of the stigma car salesman tend to have. Much to my delight, I loved working with Nick Weis over a 3-4 day period to negotiate my new 2017 VW Jetta. Nick did not make me uncomfortable at any moment. Nick did not pressure me at any moment. What Nick did do is ease the stressful situation that car buying has a reputation of being. Nick also was on top of all email and phone correspondence to make the process even more enjoyable and stress free. Other car salesman should take a page out of Nick's book to make the customer feel at ease and relaxed during the process of car buying. Great job Nick! I look forward to working with you again some day. More
Tiguan purchase 2 years ago my husband purchased a Golf at Ide VW with the help of David Ruzhansky and the experience was so good that we sought him out as I was loo 2 years ago my husband purchased a Golf at Ide VW with the help of David Ruzhansky and the experience was so good that we sought him out as I was looking to purchase an SUV. David is and was very professional, friendly, knowledgeable and extremely helpful in walking us through the purchase of the new Tiguan. I am extremely pleased with the overall experience! Colleen S. More
Great experience! Dave was great to work with and made the whole process of leasing my new Volkswagon seamless. Everyone that I met with at Ide was very accommodating a Dave was great to work with and made the whole process of leasing my new Volkswagon seamless. Everyone that I met with at Ide was very accommodating and friendly. Would definitely recommend them and will be coming back when my lease is up! K Libby More
Easy and Enjoyable I would recommend Nick Weis and the team at Ide VW. My recent purchase of a 2018 Atlas was an easy and enjoyable experience. I stopped in to the dea I would recommend Nick Weis and the team at Ide VW. My recent purchase of a 2018 Atlas was an easy and enjoyable experience. I stopped in to the dealership in early June and Nick answered my questions and showed me the new Atlas. I returned about six weeks later with my wife and Nick again explained the features of the vehicle and offered us a test drive. I asked Nick to appraise my trade in and run some numbers. I am not a fan of sales gimmicks or the traditional back and forth of car buying. I did not get that at Ide VW. I was offered a fair purchase price on the Atlas right away, but I felt the trade in value on my vehicle was low. We made one compromise on the value of my trade in and the deal was done. I felt no pressure and was given ample time to discuss with my wife. When I returned the next day to pick up my Atlas I was shown the service area, met Ms. Lessord in the service department, and completed my paperwork with Mr. Sargeant. Nick demonstrated some more features of the vehicle. Nick also followed up with a call this week to see how I was enjoying the new Atlas. Thank you again for the great experience. More
2014 VW TIGUAN Dick Ide Volkswagen was fantastic to deal with when I was looking for a new car. My sales rep David was excellent. Very knowledgeable very friendly a Dick Ide Volkswagen was fantastic to deal with when I was looking for a new car. My sales rep David was excellent. Very knowledgeable very friendly and went out of his way to help me look at vehicles. I visited several local dealerships and looked at a lot of cars, but the straightforward approach at IDE VW and the small family atmosphere at the dealership made it an easy decision for me! More
Go see David My fiancé was very indecisive when looking for her next car. After a bunch of test drives at different dealerships we came to Ide VW on a recommendat My fiancé was very indecisive when looking for her next car. After a bunch of test drives at different dealerships we came to Ide VW on a recommendation from a friend. David spent a couple hours with my fiancé going over the car and taking three test drives. When it came time to talk pricing/financing/etc. David was a huge help and was able to work out a fabulous deal for a new Golf Sportwagen. One thing absent (which I really appreciated) was the sales pressure that staff usually put on prospective buyers. We both felt very comfortable with David from start to finish and we really felt like he had our best interests at heart. We will certainly buy from him again! More