Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent customer service provided by David Ruzhansky This is our third VW & this was by far the most effortless deal ever made. David is a no nonsense salesman with professionalism & personality that ma This is our third VW & this was by far the most effortless deal ever made. David is a no nonsense salesman with professionalism & personality that made him a pleasure to work with. He was upfront & we feel we received a good deal on our VW. I will certainly recommend him and the Ide dealership to anyone looking for a VW! More
Great first experience David was very attentive to us from the moment we arrived on the lot. We had just came from another Volkswagen dealer and were just looking around at David was very attentive to us from the moment we arrived on the lot. We had just came from another Volkswagen dealer and were just looking around at different prices for used Jetta's. David was straight to the point, honest about every question we asked and let us test drive 3 different Volkswagens to make sure I was in a car I liked. The price for the used Volkswagen we wanted was a little high for us and he quickly countered and worked with us until we got the price down to what we were looking for. I highly recommend Dick Ide Volkswagen and working with David Ruzhansky made it a great first experience with Dick Ide. We will definitely be using them in future purchases! More
Great second experience I leased my first VW from David R. When my lease was ending I leased a new vehicle and it was just as easy as the first time. David is professional an I leased my first VW from David R. When my lease was ending I leased a new vehicle and it was just as easy as the first time. David is professional and nice to work with. More
2018 passat awesome Since the first time dealing with ide vw, specifically Antonio, decided to seek out another vw. I have been a loyal Honda owner for years ( 2 honda ho Since the first time dealing with ide vw, specifically Antonio, decided to seek out another vw. I have been a loyal Honda owner for years ( 2 honda household) and since acquiring a 2018 Tiguan 4motion, decided to get another vw for myself (tiguan is the wife's). I test drove multiple models, both new and preowned, and decided on a 2018 Passat SE. Love the experience with Antonio at Ide once again. Have been an SUV owner for the last 20 years, but found the Passat very comfortable, roomy and a better choice for myself at this point in my life. Antonio was very helpful once again and spent as much time as I needed to choose the right vehicle. Everyone at Ide deserves praise for the way they handle their customers. More
Very pleased! I have a TDI Jetta turn in and chose to purchase a 17 Alltrack. I could not be any more grateful for them setting everything up. They went above and b I have a TDI Jetta turn in and chose to purchase a 17 Alltrack. I could not be any more grateful for them setting everything up. They went above and beyond to help me out in the time frame needed! More
Great experience buying my 2018 GTI I traded in my 2013 Golf TDI today for a 2018 GTI Autobahn. Everyone at this dealership has always been prompt and professional. For the past 5 years I traded in my 2013 Golf TDI today for a 2018 GTI Autobahn. Everyone at this dealership has always been prompt and professional. For the past 5 years I had all of my service on the Golf done here, and today the buyback of my TDI was handled quickly and efficiently. Purchasing my new 2018 GTI with David Ruzhansky was a pleasure. They met my price, he went over the options on the car thoroughly with us and our entire experience was pleasant. I highly recommend this dealership for sales and service! More
Very happy with 2nd lease This was my 2nd VW lease and they could not have made it any easier for me. Very professional and no pressure was added. It took me a bit but I finall This was my 2nd VW lease and they could not have made it any easier for me. Very professional and no pressure was added. It took me a bit but I finally made up my decision and was happy with my choice. Antonio ,made this a simple experience. Will look forward to my 3rd run in the future. More
AWESOME LEASE EXPERIENCE From start to finish the whole process was great. I met with David, he was friendly, knowledgeable, and very efficient. This was my first lease which From start to finish the whole process was great. I met with David, he was friendly, knowledgeable, and very efficient. This was my first lease which means I had plenty of questions and David was very attentive. I would recommend anybody shopping for a new vehicle to check out Ide Volkswagen! David introduced me to a service advisor as well who was also super nice. I absolutely love my new Tiguan!!!! Thanks again to everybody at Ide! More
Fun, friendly and fast! I was fortunate enough to experience my first independently signed car-lease at Ide VW! I personally worked wit David, Paul and Mike along the way, an I was fortunate enough to experience my first independently signed car-lease at Ide VW! I personally worked wit David, Paul and Mike along the way, and enjoyed every minute of it. David was very welcoming, friendly and treated me with kindness every step of the way. I would highly recommend getting your next ride at Ide and working with David! Thank you Ide! More
Conscientious, personal attention We shopped for a VW from New York to Virginia. Nothing compared to the conscientious, personal attention David delivers. He turns a chore into a ver We shopped for a VW from New York to Virginia. Nothing compared to the conscientious, personal attention David delivers. He turns a chore into a very pleasant experience. . . .and he likes hockey too! Craig & Linda More