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Ide Volkswagen

East Rochester, NY

4.9
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,067 reviews

April 19, 2018

Excellent customer service provided by David Ruzhansky This is our third VW & this was by far the most effortless deal ever made. David is a no nonsense salesman with professionalism & personality that ma More

by Love my VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2018

Great first experience David was very attentive to us from the moment we arrived on the lot. We had just came from another Volkswagen dealer and were just looking around at More

by Hailey W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2018

Great second experience I leased my first VW from David R. When my lease was ending I leased a new vehicle and it was just as easy as the first time. David is professional an More

by jmvw18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2018

2018 passat awesome Since the first time dealing with ide vw, specifically Antonio, decided to seek out another vw. I have been a loyal Honda owner for years ( 2 honda ho More

by Frank Kleeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
March 31, 2018

Very pleased! I have a TDI Jetta turn in and chose to purchase a 17 Alltrack. I could not be any more grateful for them setting everything up. They went above and b More

by Herb Griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anello, Antonio Gonzalez
March 29, 2018

Great experience buying my 2018 GTI I traded in my 2013 Golf TDI today for a 2018 GTI Autobahn. Everyone at this dealership has always been prompt and professional. For the past 5 years More

by riebese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sargent
March 27, 2018

Very happy with 2nd lease This was my 2nd VW lease and they could not have made it any easier for me. Very professional and no pressure was added. It took me a bit but I finall More

by AlyssaH!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
March 26, 2018

AWESOME LEASE EXPERIENCE From start to finish the whole process was great. I met with David, he was friendly, knowledgeable, and very efficient. This was my first lease which More

by amberlee231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Lessord
March 26, 2018

Fun, friendly and fast! I was fortunate enough to experience my first independently signed car-lease at Ide VW! I personally worked wit David, Paul and Mike along the way, an More

by vwtiguan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Stojanov
March 23, 2018

Conscientious, personal attention We shopped for a VW from New York to Virginia. Nothing compared to the conscientious, personal attention David delivers. He turns a chore into a ver More

by Craig & Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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