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Ide Volkswagen
East Rochester, NY
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,067 reviews
June 07, 2018
Great experience! David was a pleasure to work with and did a great job helping us find the perfect vehicle. I would highly recommend David and IDE Volkswagen to anyon David was a pleasure to work with and did a great job helping us find the perfect vehicle. I would highly recommend David and IDE Volkswagen to anyone looking for a new or used car! More
by VWAtlasJ2919
May 15, 2018
Jetta GLI lease Great service specially from my salesman David. Always helpful and nice. Quick to return calls and emails with answers. Will definitely work with them Great service specially from my salesman David. Always helpful and nice. Quick to return calls and emails with answers. Will definitely work with them again More
by Philflyer
Employees Worked With
May 15, 2018
David Ruzhansky was great to work with. This is actually our 2nd car to lease with him. Highly recommend. My husband and I had our young children with us, and David w was great to work with. This is actually our 2nd car to lease with him. Highly recommend. My husband and I had our young children with us, and David was never annoyed :) Good guy! More
by JR
Employees Worked With
May 08, 2018
A very pleasant experience My wife purchased a certified used VW beetle from David. The whole process was seamless. He took all the time that was needed to put my wife at ease. My wife purchased a certified used VW beetle from David. The whole process was seamless. He took all the time that was needed to put my wife at ease. She has always wanted a beetle and now she does. Thanks David for making it so easy. More
by john45
Employees Worked With
May 01, 2018
Pleasant Experience David is very cordial and professional. He spent as much time as we needed explaining the various features and functions on a Tiguan. There was no pre David is very cordial and professional. He spent as much time as we needed explaining the various features and functions on a Tiguan. There was no pressure, David made the process as easy as one can imagine. We would definitely purchase again from David. Maya Lessord from Service was extremely helpful and professional on a matter regarding our trade-in vehicle. More
by gregork47
April 25, 2018
Lease Everyone at the dealer was extremely informative and helpful. They were positive and fun to work with. They spent time reviewing my options with me a Everyone at the dealer was extremely informative and helpful. They were positive and fun to work with. They spent time reviewing my options with me and updating me as hey changed. More
by Ashley
Employees Worked With
Other Employees :
Paul Stojanov, Nick Cone, Maya Lessord, Mike Anello
April 25, 2018
Happy Buyer! I was anxious getting into a new car and as my first solo purchase ever, Ide made it super easy for me! They didn't take advantage or throw jargon at I was anxious getting into a new car and as my first solo purchase ever, Ide made it super easy for me! They didn't take advantage or throw jargon at me. They let me take my time and answered all my questions. All anxiety gone and I LOVE my new car! More
by LaurenRS
April 25, 2018
Easy, quick and no pressure! This is our second car lease with David Ruzhansky, and we will never go anywhere else! David made the process unbelievably easy, fast and with absolut This is our second car lease with David Ruzhansky, and we will never go anywhere else! David made the process unbelievably easy, fast and with absolutely no pressure. He is knowledgeable, honest and very attentive to our needs. Everyone else at the dealership is also great and pleasant to deal with. Overall, a great experience! More
by Maryana0720
Employees Worked With
April 20, 2018
Great Experience David made buying my first car easy. He helped me choose the best vehicle for me and was guided me through each step of the purchasing process. David made buying my first car easy. He helped me choose the best vehicle for me and was guided me through each step of the purchasing process. More
by ab
April 19, 2018
2018 Tiguan SE I live in Syracuse, but I got the best deal on a 2018 Tiguan at Ide VW in Rochester. I worked with Nick Weis. We negotiated the price via email and f I live in Syracuse, but I got the best deal on a 2018 Tiguan at Ide VW in Rochester. I worked with Nick Weis. We negotiated the price via email and finalized the deal over the phone. It was a pleasure to meet him in person when I took delivery of the vehicle. Nick is polite and professional and returned all my emails promptly. He gave me a fair price right off the bat, which made the final negotiation process easy. I absolutely recommend Nick to anybody looking to purchase a VW. And, I recommend Ide for a great price. More
by Brad R.
Employees Worked With
