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Ide Volkswagen

East Rochester, NY

4.9
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,067 reviews

September 20, 2018

Great Experience Christian was straight forward, i told him what i wanted and he did not try and steer me into another direction. I got the car that I wanted and it w More

by Sean G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
September 13, 2018

Simply Fabulous This is my first car experience with the Ide family of dealerships. It was simply fabulous: working with David, there was absolutely zero pressure. He More

by Jim MacDuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Renewed lease I was treated very well and received some great discounts for being a return customer. I signed a new lease agreement and I am thrilled with my new J More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
August 21, 2018

David Ruzhansky I just purchased my second VW from IDE VW and both times David was man who sold me the car. I could not have asked for a better man to sell me my belo More

by VWguyinNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2018

Great experience with great people I had a great experience at Ide Volkswagen. They helped me feel good about the car I was purchasing and were willing to do whatever they needed to fin More

by Msallade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Stojanov, Tim Tice
August 15, 2018

Another positive experience We purchased a 2018 Tiguan a few months ago and liked it so much that we decided to purchase another one. We returned to Ide VW in Rochester to work More

by Brad R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Weis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
August 15, 2018

Amazing experience!! I cannot say enough good things about Ide and their entire team!! They made my car buying experience fun(believe it or not) fast and an enjoyable expe More

by TigGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Stojanov, Antonio Gonzalez, Mike Anello
August 15, 2018

Extremely Positive Experience After checking in with David Ruzhansky and looking at other dealerships in the area over the course of nearly 6 months, we decided to go back to Ide a More

by VWWelches14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
August 06, 2018

Easy and no pressure experience I had been to other dealerships where they didn't really listen to what I was saying. David Ruzhansky answered some of my initial questions over email More

by newbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
July 26, 2018

Out of state buyer. I found the car I wanted on line( 2018 VW alltrack SE grey with MANUAL transmision but dealer in Columbus,Ohio was unable to work out a trade. I con More

by elatrtbm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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