Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great Experience Christian was straight forward, i told him what i wanted and he did not try and steer me into another direction. I got the car that I wanted and it w Christian was straight forward, i told him what i wanted and he did not try and steer me into another direction. I got the car that I wanted and it was quick and easy, More
Simply Fabulous This is my first car experience with the Ide family of dealerships. It was simply fabulous: working with David, there was absolutely zero pressure. He This is my first car experience with the Ide family of dealerships. It was simply fabulous: working with David, there was absolutely zero pressure. He listened to our circumstances, and clearly wanted to find a solution rather than adopt a dismissive attitude, which other dealerships did that day (Ide was the first stop). We went back LATER that same day and made the deal. The whole experience front to back was simply very enjoyable and stress free. This was Saturday before Labor Day: I took delivery Tuesday. Fast, accurate and efficient. I recommend working with David; I recommend Ide Volkswagen. More
Renewed lease I was treated very well and received some great discounts for being a return customer. I signed a new lease agreement and I am thrilled with my new J I was treated very well and received some great discounts for being a return customer. I signed a new lease agreement and I am thrilled with my new Jetta and the upgrades for 2019. More
David Ruzhansky I just purchased my second VW from IDE VW and both times David was man who sold me the car. I could not have asked for a better man to sell me my belo I just purchased my second VW from IDE VW and both times David was man who sold me the car. I could not have asked for a better man to sell me my beloved VW. David is a perfect gentleman and a highly professional and knowledgeable VW salesman. Thank you for a non-hassle very pleasant buying experience. More
Great experience with great people I had a great experience at Ide Volkswagen. They helped me feel good about the car I was purchasing and were willing to do whatever they needed to fin I had a great experience at Ide Volkswagen. They helped me feel good about the car I was purchasing and were willing to do whatever they needed to find my next car. More
Another positive experience We purchased a 2018 Tiguan a few months ago and liked it so much that we decided to purchase another one. We returned to Ide VW in Rochester to work We purchased a 2018 Tiguan a few months ago and liked it so much that we decided to purchase another one. We returned to Ide VW in Rochester to work with Nick Weis again. He is polite, responsive, and very fair with price negotiations. I highly recommend Ide and specifically Nick. More
Amazing experience!! I cannot say enough good things about Ide and their entire team!! They made my car buying experience fun(believe it or not) fast and an enjoyable expe I cannot say enough good things about Ide and their entire team!! They made my car buying experience fun(believe it or not) fast and an enjoyable experience with none of the dread of the usual trip to a dealership. I heard many great things about Ide, and now I see why. I truly walked away with the vehicle I wanted and felt I was treated fairly and valued as a new customer and now one for life. Thank you, Antonio, for working with me and understanding my needs and parameters. You were fantastic. I highly recommend you and your entire staff and have passed on my experience to friends and family. I’m so happy with my new Tiguan!! More
Extremely Positive Experience After checking in with David Ruzhansky and looking at other dealerships in the area over the course of nearly 6 months, we decided to go back to Ide a After checking in with David Ruzhansky and looking at other dealerships in the area over the course of nearly 6 months, we decided to go back to Ide and strike a deal with David. He made it very easy and pleasant, not to mention that we got the best deal around. Mike Anello also made closing out the financial end of our deal a pleasure. We will definitely go back to Ide. More
Easy and no pressure experience I had been to other dealerships where they didn't really listen to what I was saying. David Ruzhansky answered some of my initial questions over email I had been to other dealerships where they didn't really listen to what I was saying. David Ruzhansky answered some of my initial questions over email before I stepped foot into the dealership. From the beginning I felt like my needs were heard. David helped get me to the best price for the exact vehicle I wanted. He was patient with all my questions as this was my first time buying a car on my own. The whole process was smooth and easy and I never once felt pressured to buy anything. I am very happy with my new car and am glad everyone at Ide made the experience a good one. More
Out of state buyer. I found the car I wanted on line( 2018 VW alltrack SE grey with MANUAL transmision but dealer in Columbus,Ohio was unable to work out a trade. I con I found the car I wanted on line( 2018 VW alltrack SE grey with MANUAL transmision but dealer in Columbus,Ohio was unable to work out a trade. I contacted David Ruzhansky at Ide by phone and made arrangements to buy the car. I put a down payment on VISA and flew to Rochester with a certified check the next week. David explained what I needed to do to buy the car, clearly and patiently. Even came in on his day off to meet me at the dealer and close. He even contacted my insurance agent and had a copy of the proof of insurance in the car when I arrived. The price was even less than listed on line. And he recommended a good BBQ place too. Great service.. E. A. More