Back

Ide Volkswagen

East Rochester, NY

4.9
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
Contact Dealership

333 North Washington St

East Rochester, NY

14445

Directions

By Type

Showing 1,067 reviews

December 10, 2018

Quick and easy Compared directly to your local competitor vw dealership, this is a better experience overall for the customer. Fast, direct and little to negotiate More

by TRQZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
December 10, 2018

Dick Ide Volkswagen Really great staff. Worked with Sales Consultant Spencer Clarke and Finance Lead Mike Anello. They made everything easy. Purchasing a car was really h More

by davidamdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2018

Quick to respond and willing to accomodate Wanted to see a pre-owned vehicle that had just come onto the lot. Spencer was quick to respond and set up a convenient time to meet. I enjoyed not be More

by rmcronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Considered Atlas I have considered leasing Atlas & discussed with David Ruzhansky. Very easy to speak with, no pressure whatsoever. Even when I decided to stick with More

by Rizzo8988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Purchased a Passat and was very pleased We purchased a Passat, David made the whole process easy. His attention to detail, enabled us to make educated choices. I would definitely recommend I More

by Murph581958
Recommend Dealer
Yes
Employees Worked With
December 03, 2018

Great experience! Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information More

by HeRO18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

New lease It was a comfortable, stress-free experience, both with sales and finance. While this was my first Volkswagen, I have been dealing with Ide for over More

by nsuppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
November 30, 2018

Amazing!! This was the most stress free vehicle buying experience I have ever had. Christian treated my son and myself like family and listened to what we wan More

by happyMOM!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
November 30, 2018

Ide Volkswagen I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advant More

by JMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Stojanov, Christian Sargent, Mike Anello
November 24, 2018

Made out-of-town easy David Ruzhansky, salesman, was available to answer all my phone calls and questions. He was there at 9 a.m. and the car was ready. Being from out of More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
...
89
...