Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent experience Christian understood what I was looking for and why I was looking to make a purchase at this time. He presented me with options, no pressure and let m Christian understood what I was looking for and why I was looking to make a purchase at this time. He presented me with options, no pressure and let me decide. He satisfied my needs and budget. Every one I interacted with was engaging and friendly. More
Stress free buying experience From my initial online inquiry to vehicle delivery, my buying experience was stress free. Christian Sargent was knowledgable, professional, very respo From my initial online inquiry to vehicle delivery, my buying experience was stress free. Christian Sargent was knowledgable, professional, very responsive to our questions and great to work with. Mike from Finance was friendly and very thorough in his explanation of the loan papers. I would highly recommend Ide Volkswagon to my family and friends. More
Great Deal After spending an entire day car shopping at different dealers, VW was great and we found the car we we're looking for. Christian was great to work wi After spending an entire day car shopping at different dealers, VW was great and we found the car we we're looking for. Christian was great to work with, he wasn't pushy and extremely friendly. More
Great VW dealer! Dealing with David Ruzhansky of IDE VW was the best sales experience I’ve ever had. He will go out of his way to help you. Very professional and kind. Dealing with David Ruzhansky of IDE VW was the best sales experience I’ve ever had. He will go out of his way to help you. Very professional and kind. I will be buying my next VW from him in the future. Thanks David! Jonathan More
Best car buying experience IDE VW was the best experience that I have ever had in 52 Years of car buying. I called IDE VW to get pre qualified for a lease. I was put through to IDE VW was the best experience that I have ever had in 52 Years of car buying. I called IDE VW to get pre qualified for a lease. I was put through to Mike Anello, Finance Manager, and he took my information in a friendly manner and told me that he would get back to me. When Mike called me he told me that I did not qualify for the best rate, he suggested that I look to a used car in my price range. Mike stated that they had a 2015 Passat on the lot that would fill the bill.The next day I went to IDE VW and Mike introduced me to Christian Sargent, salesman, Chistian told me about the car and had it pulled around for a test drive. I drove the car in traffic and highway and liked what I was driving. I returned to IDE and told them I would take the car. The next day I picked it up and smiled all the way home. Mike and Christian answered all of my question and made me feel like I was dealing with friends. There was no hype for buying other warranties,etc. And, the price quoted two days before is what I paid. I would recommend IDE VW to my friends and family. My next car will be from IDE VW, no doubt. More
Very easy dealing with Christian and Mike. Christian and Mike very both very imformative and helpful. This is the fourth car we have purchased from the Ide dealerships and we been treated great Christian and Mike very both very imformative and helpful. This is the fourth car we have purchased from the Ide dealerships and we been treated great every time. Hard to imagine going anywhere else! Thanks guys! More
Great experience with Dave David was not pushy and was knowledgeable about VW. We enjoyed our experience with David and would recommend him to anyone looking to purchase a VW. David was not pushy and was knowledgeable about VW. We enjoyed our experience with David and would recommend him to anyone looking to purchase a VW. More
Enjoyable experience from front to back. Christian and Mike were very helpful and even the financial portion of buying the car was painless. I feel that the people I dealt with at Ide are goi Christian and Mike were very helpful and even the financial portion of buying the car was painless. I feel that the people I dealt with at Ide are going against the grain in their approach to selling vehicles in a great way, making the experience what it should be for the buyer: comfortable and enjoyable. More
No hard sales pitch very much felt at home The moment we met our salesman, Antonio Gonzalez, we felt comfortable. There was no HIGH sales pitch, he listened to us and our wants and went overboa The moment we met our salesman, Antonio Gonzalez, we felt comfortable. There was no HIGH sales pitch, he listened to us and our wants and went overboard to satisfy our needs. After taking possession he explained the features of the vehicle did not just send us on our way. He was an absolute pleasure doing busness with and all associates. More
Straight to the point Ive been shopping around for a vehicle for awhile now and I've done the new car thing plenty of times. Hands down David has been the best sales perso Ive been shopping around for a vehicle for awhile now and I've done the new car thing plenty of times. Hands down David has been the best sales person I have ever dealt with. I wanted to know how much a payment was going to be before I wasted an entire day in a dealership doing the test drive thing and sitting awkwardly in a waiting room. David didnt pressure me to come in. He asked what I wanted, what I could afford, and gave me exactly what I was looking for. I will be doing future business with him thanks to his professionalism and honesty. More