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Ide Volkswagen

East Rochester, NY

4.9
1,068 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,068 reviews

March 06, 2019

One very happy customer! I have had my new VW Jetta for about a month now and couldnt be happier! Nick the salesman couldnt have been any better!!! He made the whole process v More

by Kellyv4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Weis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2019

100% Satisfied As soon as I walked in I was taken care of Christian made the process easy with no pressure I would definitely go back and recommend them! More

by Randie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
March 02, 2019

Excellent, honest and no pressure experience! I just purchased a used Ford Escape and was very impressed by my experience. I dealt with Spencer who was incredibly helpful and easy to work with. Yo More

by Adrien F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
March 01, 2019

Great experience They actually treat you like a customer here! The environment is very welcoming and enjoyable. Worked with David to buy our new car and he was a pleas More

by caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Gonzalez, Mike Anello
February 25, 2019

Exceeded Expectations David was knowledgeable and never pushy. He met all of my needs and more! David made the whole car buying experience easy. He was a pleasure to work w More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2019

No pressure, nice experience. Saw the car I wanted online. Emailed Spencer to set up test drive. Loved the car. Bought the car. Can’t get much easier than that. More

by NewOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2019

Amazing experience Christian was very professional and friendly. The whole experience was amazing. I looked at other dealers and the lease I got was the best choice by More

by Nan2409dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent, Mike Anello
February 19, 2019

Leasing a VW Passat Spencer and Mike were very helpful with the lease of my VW Passat and good at explaining everything. It was a very friendly environment! I would rec More

by Lisavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
February 16, 2019

The Best Best Expirience, they were totally professional. U can't go wrong there is no pressure at all, they walk u through everything, took 45 minutes and I More

by mrmiamih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
February 15, 2019

Best Purchase Experience The ease and laidback experience of leasing a Tiguan at Ide Volkswagen from Spencer was amazing. In my 40 years of purchasing cars I’ve never had suc More

by Germancarlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anello
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