Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great car buying experience!! My salesperson, Spencer was very easy to work with. Upon my arrival had a VW Beetle ready for me to test drive since no convertibles on the lot. A won My salesperson, Spencer was very easy to work with. Upon my arrival had a VW Beetle ready for me to test drive since no convertibles on the lot. A wonderful no pressure atmosphere. The staff were able to find the model and color I wanted. A great car buying experience - would highly recommend this dealership. More
Love IDE VW I had a wonderful experience buying my new VW Tiguan from IDE. The salesmen, dealership manager, finance manager and supporting staff were friendly, k I had a wonderful experience buying my new VW Tiguan from IDE. The salesmen, dealership manager, finance manager and supporting staff were friendly, knowledgeable and helpful. I would definitely buy a car from them in the future. More
Great Experience So incredibly professorial in every department. My salesperson, Christian, was personable as well as knowledgeable. Mike, in finance, was patient and So incredibly professorial in every department. My salesperson, Christian, was personable as well as knowledgeable. Mike, in finance, was patient and thorough. Have to throw in that I had my trade in services with Ida and I can't say enough about them Especially Maya. If you're going to buy a Volkswagen or have yours serviced, you have to go to Ide. More
Down To Earth No pressure or gimmicks very friendly and fair have not been in a automobile dealership like this in many years I highly recommend this dealer. No pressure or gimmicks very friendly and fair have not been in a automobile dealership like this in many years I highly recommend this dealer. More
Great service! I went to the car show at the convention center with my whole family (6 of us) looking for a spacious SUV to replace my van. The Atlas was the top pic I went to the car show at the convention center with my whole family (6 of us) looking for a spacious SUV to replace my van. The Atlas was the top pick of the kids. I went to Ide and gave them my Five must haves and they met each one. Spencer was so helpful and provided great follow-up. I have driven vans for the last 20 years and I love my new Atlas. I would recommend this dealership and Spencer to my family and friends. More
Awesome used car buying experience! From our first contact with Christian to the final paperwork with Mike, this was one of the best car buying experiences, I have ever had. Would defini From our first contact with Christian to the final paperwork with Mike, this was one of the best car buying experiences, I have ever had. Would definitely come back to this dealership. More
Excellent atmosphere, Clean, and Not Pushy! We originally went in and asked a few questions, and Christian did not try to sell us a car just gave us the beat advice he could with the pickle that We originally went in and asked a few questions, and Christian did not try to sell us a car just gave us the beat advice he could with the pickle that we were in. I asked for his card, and after a couple days of figuring out how to end our current lease from a different dealer we ended calling and setting a deal up with them! I was really thankful that Christian was very prompt emailing us back and able to pretty much make the entire deal over email and phone because of our hour+ commute. From start to finish it was a pleasure working with everyone at Ide. We felt as if we were able to make decisions on our own without being pushed. Nobody likes a pushy in your face salesman and that’s not what these guys do. Not to mention... MY CAR IS BEAUTIFUL!! We have a 10 month old and we are so happy it’ll be safe for him, and fun for the parents to drive! Overall, we are very pleased with everything we encountered with IDE and I would recommend them to all my friends, family, and strangers. They truly do treat you like family. More
Was a pleasure from start to finish! When you walk in the dealership, the first thing you notice is the friendly atmosphere. No pushy salesman or hassles, actually more of a family type a When you walk in the dealership, the first thing you notice is the friendly atmosphere. No pushy salesman or hassles, actually more of a family type atmosphere I guess. Nice and refreshing from the "bigger" dealers. It sincerely was the most pleasant experience from start to finally pulling out of the lot in my new Jetta! I was quoted a monthly price, and Mike was able to come back with a lower number, plus recommended a change in insurance which helped me save over 300 a year! And David-- he's about as good as they come, seriously! Covered everything, was up front and honest. Very impressed with the professionalism of everyone I met. More
Great customer service! I am always impressed with my experience at Ide VW. The commitment and dedication of their team is amazing. I gave Dave a mission to find one of the l I am always impressed with my experience at Ide VW. The commitment and dedication of their team is amazing. I gave Dave a mission to find one of the last made 2019 beetles in the limited edition blue. He took on this challenge and finally found one!! Thank you for your diligence, your constant communication with me, and your amazing thoroughness! Thank you so very much!! This car was found a day after my Birthday. It was the best Birthday present ever!!! Thanks for your excellence! More
Purchase of a VW Beetle Had a great experience at IDE VW! Spencer’s ability to work with me on buying this car was flawless! Efficient, smooth! Just great! Working with Mi Had a great experience at IDE VW! Spencer’s ability to work with me on buying this car was flawless! Efficient, smooth! Just great! Working with Mike in Finance was painless! More