Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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No stress buying experience! This is our 4th Volkswagen so we went into this knowing what we wanted. We found one on the website and took a drive out to look at it. We worked with This is our 4th Volkswagen so we went into this knowing what we wanted. We found one on the website and took a drive out to look at it. We worked with David and took a quick test drive just to make our final decision. David was an absolute pleasure to work with (along with the finance department as well) and I would recommend him to anyone looking for a Volkswagen. He made the process quick and stress free. He kept me updated with text messages as well as e-mails while I was at work. If you take a minute to read his reviews you will notice that there is not one bad one on here, that says a lot. Thank you, David and IDE for a great car buying experience! More
My first lease Honestly didn’t know what to expect walking into the dealership, but after i got to test drive the cars i was interested i fell in love with the car a Honestly didn’t know what to expect walking into the dealership, but after i got to test drive the cars i was interested i fell in love with the car and the service topped it off to make this a great experience. I’ll definitely be going back to Ide in the future. More
Great place to buy a care Nice dealers. Everything was smooth and professional. Could not be happier. Even though it’s hard to insure a car with an out of state company. Nice dealers. Everything was smooth and professional. Could not be happier. Even though it’s hard to insure a car with an out of state company. More
Making Life Easier! I cannot recommend this dealership and specifically David Ruzhansky more! Everyone at the dealership have been top notch with regard to personality, k I cannot recommend this dealership and specifically David Ruzhansky more! Everyone at the dealership have been top notch with regard to personality, knowledge and availability and really helped make the buying process much easier. The dealership also has quality cars. I would definitely do business with these people again! More
Tiguan Purchase David Ruzhansky made buying the car easy. Very knowledgeable and personable. I strongly recommend David and would do business with him and IDE VW a David Ruzhansky made buying the car easy. Very knowledgeable and personable. I strongly recommend David and would do business with him and IDE VW again. More
110% Satisfied, Flawless Car Buying Experience I cannot say enough great things about my experience purchasing my Tiguan at Ide VW. Christian Sargent was the most helpful and pleasant Sales Person I cannot say enough great things about my experience purchasing my Tiguan at Ide VW. Christian Sargent was the most helpful and pleasant Sales Person to work with. I was going back and forth between two different vehicles and Christian always answered my questions quickly and effectively. Not at any point did he make me feel pressured or like I was bothering him with my many requests. I truly felt like he had my best interest at the forefront. After making the decision to purchase the 2018 Tiguan, Mike Anello was also fantastic to work with. He explained each document and pricing to me in a way that I understood. I left his office fully understanding the deal we had made and confident in my decision. I highly recommend Ide VW to anyone looking at a new or used vehicle. You will leave feeling excited and confident in your decision. More
Nervous impulse buy made easy! I had my mind set on purchasing a basic Jetta at the end of the summer... and then I saw the GLI you had for sale. Christian took his time explaining I had my mind set on purchasing a basic Jetta at the end of the summer... and then I saw the GLI you had for sale. Christian took his time explaining about each vehicle, as I told him I was very nervous with this possible impulse buy. The more I learned about the GLI the better it sounded, perfect match for me! I am so appreciative of Christian's patience (He made it a fun process which helped my nervous impulse buy lol) and knowledge, I felt very comfortable and trusting with this purchase. He then brought me to Mike who explained everything so I could completely understand it. Very easy process start to finish. Never knew a car could bring me so much joy, sooo happy I bought this one!!!! Already recommended IDE and Christian to several people:) More
Stimulating and tantalizing. Great staff and great experience. Spencer made the process go very smooth and accommodating. I inquired about a car on the VW Ide website Monday morni Great staff and great experience. Spencer made the process go very smooth and accommodating. I inquired about a car on the VW Ide website Monday morning and had the car by Tuesday night. Everything was very smooth and easy. More
Purchased a new vehicle Antonio Gonzalez did an AMAZING job taking care of us. He went above and beyond, ensuring that we got the perfect vehicle that suited our needs. Great Antonio Gonzalez did an AMAZING job taking care of us. He went above and beyond, ensuring that we got the perfect vehicle that suited our needs. Great personality. Thanks so much, Antonio! More
Great Follow Through! I had been searching for a Sportwagen/Alltrack for months, hoping to get a leftover for bargain. I tried the internet, only to be disappointed that d I had been searching for a Sportwagen/Alltrack for months, hoping to get a leftover for bargain. I tried the internet, only to be disappointed that dealers list prices that they know or can't deliver. Many played all sorts of games. Some dealers and sales people just were not sincere. I had prepared myself to go as far as Michigan to get the right color/option combination. When the cars and colors got bleak, I decided on possibly waiting for a 2019. One of the internet inquires, Christian Sargent, said that IDE VW would be competitive. He was right. IDE VW matched a competitive but real price. Though there was one problem during the process, Chris said "Rich Ide would make it right". He was correct. When finally doing the signing, a special note goes to Mike Anello who made the transaction as easy as it could be. The whole organization seems light years different from 2002 when I bought a new GTI at Vincent. I just got the car home and It seems to be everything I wanted. In short, you can surf the internet, go hundreds of miles, waste many hours, or save yourself the aggravation, and Drive to Ide. More