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Ide Volkswagen
East Rochester, NY
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,067 reviews
May 30, 2024
This was the second Atlas Cross Sport that we have leased from Ide Volkswagen. The process was seamless and stress free. Spencer was great to work with and we are very happy with our new vehicle! from Ide Volkswagen. The process was seamless and stress free. Spencer was great to work with and we are very happy with our new vehicle! More
by Travis
Employees Worked With
May 27, 2024
Amazing experience as we purchased my daughter’s first car! No pressure sales and they treated her with respect. This is the 3rd card we’ve purchased from IDE and we’ll definitely be back to work with S car! No pressure sales and they treated her with respect. This is the 3rd card we’ve purchased from IDE and we’ll definitely be back to work with Spencer again. More
by SEBlodgett
May 26, 2024
I wanted to find a car that would excite me and a dealership that felt like home. Ide Volkswagon did both of those things for me, add in Spenser and it is a perfect match. As a senior, one becomes ve dealership that felt like home. Ide Volkswagon did both of those things for me, add in Spenser and it is a perfect match. As a senior, one becomes very aware when a know it all person talks down to you. Spencer was great. He was patient, explained everything clearly and made me feel as if he would give all the time I needed with absolutely no pressure. I am very happy,Ide and Spencer have a client for life ! More
by 24villag
May 25, 2024
Spencer is an amazing salesman who definitely got us a great deal on my car, overall the experience here was amazing and everyone was very attentive and helpful! great deal on my car, overall the experience here was amazing and everyone was very attentive and helpful! More
by msblodgett
May 21, 2024
Sydney was super knowledgeable and helpful! The car is amazing as well! Thank you Ide VW The car is amazing as well! Thank you Ide VW More
by gfoos98
May 16, 2024
I cannot say enough about David R. He is a true professional. This is my 4th vehicle purchased from Ide via Dave and I must say he continues to be a joy to work with. I highly recommen He is a true professional. This is my 4th vehicle purchased from Ide via Dave and I must say he continues to be a joy to work with. I highly recommend him. Ide should clone David for their sales force. More
by tmourhess
May 10, 2024
Would drive the distance again. We drove from Michigan because they had the car we wanted. We made a deposit to hold the car. When we saw the car it was everything they said it wou We drove from Michigan because they had the car we wanted. We made a deposit to hold the car. When we saw the car it was everything they said it would be and more. This dealer went about and beyond to make us happy. Definitely special people, can’t say enough about Sydney, she made it a once in a lifetime dream come true. Call Thank you Sydney!❤️ 🚗 More
by catfathouse
May 09, 2024
Spencer was great. We gave the requirements along with the cars we were considering outside the VW brand. Spencer took our requirements and provided the right vehicle We gave the requirements along with the cars we were considering outside the VW brand. Spencer took our requirements and provided the right vehicle in the VW family. Spencer and supporting staff was able to provide terminology in easy and understandable terms. The experience was enjoyable! There was no pressure or tactics to try to get us to move at a faster pace. Spencer was patient, knowledgeable, straight forward and friendly! Best experience we have had at a car dealership! More
by felixdavenport
May 08, 2024
Dave is a great guy to work with, and he answered every question.Great experience question.Great experience More
by nickvisiko
May 05, 2024
Spencer and everyone else we worked with at IDE VW were friendly, professional and very knowledgeable. We had a great experience and would buy from IDE again. friendly, professional and very knowledgeable. We had a great experience and would buy from IDE again. More
by Patti
