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Ide Volkswagen
East Rochester, NY
1,068 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,068 reviews
June 19, 2019
Absolutely fantastic experience It was a fantastic experience. Cary buying can be stressful but Nick at IDE made things very simple and easy for us. Nick was very courteous, explaine It was a fantastic experience. Cary buying can be stressful but Nick at IDE made things very simple and easy for us. Nick was very courteous, explained things in details about the car without rushing. We would definitely recommend both IDE and Nick if you are up for a Volkswagen in Rochester area. 10/10 for Nick. cheers. More
by Gaurav
Employees Worked With
Nick Marchioli, Christian Sargent
June 13, 2019
Simply simple car buying experience! I hate buying cars. I walked into ide VW not sure how things were going to go... I was in and out in a hour, and picked up my new Tiguan the next day I hate buying cars. I walked into ide VW not sure how things were going to go... I was in and out in a hour, and picked up my new Tiguan the next day with absolutely no problems! Super impressed! More
by Tytom11
Employees Worked With
Antonio Gonzalez, Christian Sargent, Mike Maddalena
June 09, 2019
Shockingly Easy Working with David and the team at Ide VW was by far the best experience I've ever had at a dealership. David was helpful, honest, and efficient and w Working with David and the team at Ide VW was by far the best experience I've ever had at a dealership. David was helpful, honest, and efficient and within 48 hours I was happily driving the car I've wanted so badly for over a year. The experience has made me enjoy my GTI all the more! More
by parm089
June 05, 2019
Straight Forward Relaxed atmosphere. Big selection if all models new and used. Sales people were easy going and willing to find the right fit financially and car nee Relaxed atmosphere. Big selection if all models new and used. Sales people were easy going and willing to find the right fit financially and car needs. More
by Chiimpy
Employees Worked With
Nick Marchioli, Mike Anello
May 31, 2019
Best Car Buying Experience These guys were so helpful. No time wasted, no gimmicks- just straight to the point and helpful. I came in knowing what I wanted and they made it happ These guys were so helpful. No time wasted, no gimmicks- just straight to the point and helpful. I came in knowing what I wanted and they made it happen. The price i was quoted was on the money when I received the lease. They didn’t try selling me any strange warranties or extras. I think I spent a total of an hour in the dealership. After many horrible experiences in the past, I have to say this was a dream. Thank you Antonio and Christian for making this a great experience! More
by hender_a55
Employees Worked With
Antonio Gonzalez, Christian Sargent
May 30, 2019
Fantastic experience leasing a car The dealership was welcoming and everyone was willing to help. The hospitality was amazing and the staff worked to accommodate all of my needs. Findin The dealership was welcoming and everyone was willing to help. The hospitality was amazing and the staff worked to accommodate all of my needs. Finding a car was an easy and painless experience especially since staff was very knowledgeable about each vehicle. More
by Mnixon713
Employees Worked With
Nick Marchioli, Mike Anello
May 29, 2019
Great Experience Purchasing A New Car! David Ruzhansky was great to work with on my recent purchase of a VW Atlas. He was very friendly, easy to work with, willing to take the time to go i David Ruzhansky was great to work with on my recent purchase of a VW Atlas. He was very friendly, easy to work with, willing to take the time to go in as much detail as I wanted, quick to follow up on questions (even returning emails before 7am) and it was a pleasant, no pressure experience. I would recommend working with David to anyone looking for a VW. More
by mattdrakeNY
Employees Worked With
May 28, 2019
Good experience I had a great buying experience. Spencer and Christian were very nice and helpful! Their communication with me was excellent. I love my new car. Thank I had a great buying experience. Spencer and Christian were very nice and helpful! Their communication with me was excellent. I love my new car. Thank you so much! More
by AlyssaBrown18
May 24, 2019
Extremely Pleased I would highly recommend Nick Marchioli and IDE Volkswagen to anyone looking for a positive car buying experience. Nick was professional, knowledgeab I would highly recommend Nick Marchioli and IDE Volkswagen to anyone looking for a positive car buying experience. Nick was professional, knowledgeable, and met all my buying needs. More
by 6thVW
Employees Worked With
Nick Marchioli
May 22, 2019
Very satisfied. Spencer Clarke was very helpful and respectful. He didn't pressure, but was confident that IDE had purchased a solid vehicle and had prepared it well Spencer Clarke was very helpful and respectful. He didn't pressure, but was confident that IDE had purchased a solid vehicle and had prepared it well for sale. I would definitely recommend IDE and Spencer to others. More
by Bill4800!
