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Ide Volkswagen
East Rochester, NY
1,068 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,068 reviews
July 09, 2019
Very happy buyer When I walked into Ide Volkswagen, I did not feel like chum in a shark tank. I met with David to look at a used Jetta. He focused on the car I wanted When I walked into Ide Volkswagen, I did not feel like chum in a shark tank. I met with David to look at a used Jetta. He focused on the car I wanted and did not try to push me in any direction. He was responsive, knowledgeable and very polite. Then when it came to talk about financing the car,Tammi is the coolest. She is smart, professional and very easy to work with. I will come back here again and will recommend David and this dealership to my friends and family. More
by Chris
July 07, 2019
Easy buying experience with great staff We went in that morning we weren't hackled like most dealerships. Drove off with a new car that day@ everything taken care of. Antonio Gonzalez was t We went in that morning we weren't hackled like most dealerships. Drove off with a new car that day@ everything taken care of. Antonio Gonzalez was the easiest and most pleasant sales person to work with. More
by ANDREWSFAM
Employees Worked With
Antonio Gonzalez
July 06, 2019
Tiguan pre-owned purchase I have to say with all the cars that I’ve purchased Ide Volkswagen was the most streamlined process I h e ever experienced. Extremely cordial, polite I have to say with all the cars that I’ve purchased Ide Volkswagen was the most streamlined process I h e ever experienced. Extremely cordial, polite, honest and professional. More
by GDogDaley11
July 06, 2019
Incredible Customer Service Nick in sales and Tammy in finance we fantastic! They offered incredible customer service and were incredibly personable. They took great care in all Nick in sales and Tammy in finance we fantastic! They offered incredible customer service and were incredibly personable. They took great care in all aspects of the car purchasing experience More
by Roch09179
July 03, 2019
Simple and calm Sitting with Nick Marchioli was pleasant. The transaction from start to finish was the easiest vehicle purchase I ever encountered. Meeting with Tammi Sitting with Nick Marchioli was pleasant. The transaction from start to finish was the easiest vehicle purchase I ever encountered. Meeting with Tammi Standon in finance was also wonderful to deal with. More
by Jsapjr
Employees Worked With
Nick Marchioli
July 02, 2019
Great Experience!!!!! Just purchased my first BEETLE CONVERTIBLE from IDE Volkswagen in Rochester. I worked with Antonio Gonzalez who truly is the BEST! Antonio is very p Just purchased my first BEETLE CONVERTIBLE from IDE Volkswagen in Rochester. I worked with Antonio Gonzalez who truly is the BEST! Antonio is very professional and easy to work with. He worked with me over the phone and through text messages due to I live in Syracuse. Antonio has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. I would definitely recommend Antonio Gonzalez from IDE Volkswagen in Rochester. More
by BEETLE CONVERTIBLE #1
Employees Worked With
Antonio Gonzalez, Christian Sargent
June 30, 2019
Outstanding experience at Ide Volkswagen! We are thrilled that we made the decision to go to Ide Volkswagen to look for a new car! We were able to buy the exact car we wanted. Antonio Gonzalez We are thrilled that we made the decision to go to Ide Volkswagen to look for a new car! We were able to buy the exact car we wanted. Antonio Gonzalez made the process easy and fun! Antonio is a true professional and extremely knowledgeable about the vehicles. We appreciate his time and assistance explaining all the details and options of the vehicles. Thank you Antonio! We would highly recommend Ide! We will be back for another car! More
by Tiguan#1
Employees Worked With
Antonio Gonzalez, Christian Sargent
June 29, 2019
Very satisfied Spencer Clark did indeed make the process easy. Trade in and pricing were fair, questions were answered, paperwork explained and completed. Especial Spencer Clark did indeed make the process easy. Trade in and pricing were fair, questions were answered, paperwork explained and completed. Especially grateful for the registration and insurance help. Well done Ide! More
by GTIfan
June 28, 2019
OUTSTANDING!!! David is a great gentleman to work with and was and remains very kind and patient when buying my second car as a young man. He respects my decision to David is a great gentleman to work with and was and remains very kind and patient when buying my second car as a young man. He respects my decision to think it over and doesnt force anything or make this experience of buying a car uncomfortable. A+ sir thank you for all that you've done for me! More
by Mattyman41
Employees Worked With
June 27, 2019
Car buying made quick and easy My experience at IDE was very pleasant. Spencer was very helpful and made the whole experience quick and easy. I got a great deal on my 2013 VW Jetta My experience at IDE was very pleasant. Spencer was very helpful and made the whole experience quick and easy. I got a great deal on my 2013 VW Jetta TDI and i’m loving the car. Very low pressure dealer, they got me into the exact car i wanted. I HIGHLY recommend IDE and Spencer. More
by Pcraes
Employees Worked With
