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Ide Volkswagen
East Rochester, NY
1,068 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,068 reviews
July 27, 2019
Another Satisfied Customer I'm sure there are a lot of us that never really look forward to going to a dealership to trade in a car and buy a new one. Ide Volkswagen is a profe I'm sure there are a lot of us that never really look forward to going to a dealership to trade in a car and buy a new one. Ide Volkswagen is a professionally run outfit that made the process easy. Christian was knowledgeable and friendly, and was a pleasure to work with. Tammi in Finance was efficient and very personable. I would not hesitate to recommend Ide Volkswagen to family and friends. More
by Dan G316
Employees Worked With
Christian Sargent, Tammi Standen
July 27, 2019
Awesome!!! It’s the second car I purchased in 18 months, I got treated write and I also got what I wanted in terms of model and options!!! It’s the second car I purchased in 18 months, I got treated write and I also got what I wanted in terms of model and options!!! More
by Car lover
Employees Worked With
July 26, 2019
Cook manager Great service , friendly people and price was right . The sale person was ready when I arrived to pick up my vehicle. The place is clean . Great service , friendly people and price was right . The sale person was ready when I arrived to pick up my vehicle. The place is clean . More
by Mel
Employees Worked With
July 25, 2019
Great experience dealership is fresh and well maintained. Inventory is extensive. Personnel is professional, knowledgeable, courteous, and fair. Our sales specialist, dealership is fresh and well maintained. Inventory is extensive. Personnel is professional, knowledgeable, courteous, and fair. Our sales specialist, Spencer, made the car buying experience enjoyable. I would highly recommend IDE Volkswagen. More
by Miked
July 25, 2019
Christian is the best!!!!! I will never shop at another dealership. I have now purchased two cars at Dick Ide and am still blown away by the great experience. Christian is perso I will never shop at another dealership. I have now purchased two cars at Dick Ide and am still blown away by the great experience. Christian is personable, smart, knowledgeable and very in tune with my auto needs! Believe it or not, this dealership makes buying a car fun, easy and NOT nerve wracking!!!! Outstanding salesman!!!!! More
by Happy Camper!
Employees Worked With
Christian Sargent
July 19, 2019
Easy experience Came in to shop around while I was having a car from elsewhere inspected prior to potential sale. Ide VW had great inventory for what I was looking fo Came in to shop around while I was having a car from elsewhere inspected prior to potential sale. Ide VW had great inventory for what I was looking for. David helped me find a car that suited me perfectly and was able to settle on a fair price. Didn’t feel any undue pressure during the sale. More
by Tlampet
Employees Worked With
July 18, 2019
Wonderful experience I had a great experience with David and Tammi. I would definitely come back because of them. Very knowledgeable and helpful. I appreciate all that th I had a great experience with David and Tammi. I would definitely come back because of them. Very knowledgeable and helpful. I appreciate all that they did for me. Easy to work with and was an all over good experience. Thank you so much!! More
by Deanna
July 17, 2019
Hassle free car buying experience David was very professional during the initial phone conversation until I purchased the vehicle......your dealership is fortunate to have a salesman David was very professional during the initial phone conversation until I purchased the vehicle......your dealership is fortunate to have a salesman of David's caliber...... More
by Manfred
Employees Worked With
July 17, 2019
Wonderful experience David was beyond friendly and helpful. I came in not knowing what I wanted and David pointed me in the direction of the VW Gti. Couldn't be happier wi David was beyond friendly and helpful. I came in not knowing what I wanted and David pointed me in the direction of the VW Gti. Couldn't be happier with the overall experience and vehicle. More
by Andrewgol13
Employees Worked With
July 16, 2019
Fantastic customer experience Dick Idea VW has consistently provided good trade in offers and competitive retail prices on new cars for my family. Their customer service is excepti Dick Idea VW has consistently provided good trade in offers and competitive retail prices on new cars for my family. Their customer service is exceptional and detail oriented. My experiences have been very positive. More
by aarondinoto
Employees Worked With
Christian Sargent, Tammi Standen
