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Ide Volkswagen
East Rochester, NY
1,068 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,068 reviews
August 05, 2019
Friendly and helpful This was the second car we purchased from Ide Volkswagen, and we are very happy with both cars. David was a consummate professional; he addressed ever This was the second car we purchased from Ide Volkswagen, and we are very happy with both cars. David was a consummate professional; he addressed every question or concern we had with the car we wanted to buy. David was pleasant to work with and was energetic and friendly (as were all the employees we worked with). We highly recommend them for your next purchase! More
by Eric#2
August 02, 2019
Hassle free David was very helpful throughout the whole car buying process. He was very transparent about every step that needed to be taken. There was no stress David was very helpful throughout the whole car buying process. He was very transparent about every step that needed to be taken. There was no stress involved at all. I could not have had a better car buying experience. I am very pleased with my new certified used 2016 VW Tiguan. David was a pleasure to deal with from the first handshake to the last. He probably deserves a stake in the company or at least a hefty increase to his salary. Thanks again, Dan Paskell More
by Classic Dan
Employees Worked With
August 01, 2019
Highly recommend! This was a great car buying experience! You can tell the employees at Ide Volkswagen really enjoy their jobs. Highly recommend for your next new or us This was a great car buying experience! You can tell the employees at Ide Volkswagen really enjoy their jobs. Highly recommend for your next new or used car! Service department is wonderful also! More
by MBL0610
Employees Worked With
Other Employees :
Maya Lessord, Antonio Gonzalez, Christian Sargent
August 01, 2019
Great people This was by far the best vehicle purchase I have ever made. The entire staff at Ide VW are amazing. The process was so simple and straightforward This was by far the best vehicle purchase I have ever made. The entire staff at Ide VW are amazing. The process was so simple and straightforward More
by Smilygigs
July 31, 2019
Wonderful purchase experience! I want to thank Gerry Lamb and the F&I gentleman for an amazingly easy and fun car buying experience! I recommend this salesman and the IDE Dealership I want to thank Gerry Lamb and the F&I gentleman for an amazingly easy and fun car buying experience! I recommend this salesman and the IDE Dealerships! More
by Hollywood’s
Employees Worked With
Gerry Lamb
July 31, 2019
Great experience David was great. Answered all of our questions and was beyond polite. Exceeded our expectations. Couldn't have asked for a better experience. Thanks David was great. Answered all of our questions and was beyond polite. Exceeded our expectations. Couldn't have asked for a better experience. Thanks david! More
by Serge19
Employees Worked With
July 31, 2019
Very accommodating David has been wonderful over the past 3 years of leasing and patient with me. He worked with me to fit my budget and truly cares about his customers David has been wonderful over the past 3 years of leasing and patient with me. He worked with me to fit my budget and truly cares about his customers and his job. More
by Sarah
Employees Worked With
July 31, 2019
Great experience! I had a very pleasant experience working with Spencer and Christian. They made the car leasing experience quick and easy and I was able to take home t I had a very pleasant experience working with Spencer and Christian. They made the car leasing experience quick and easy and I was able to take home the exact car I wanted for my ideal price. I would highly recommend this dealership. More
by Stephanie C
July 30, 2019
Love my Atlas and Ide VW! I am very thorough and detailed when it comes to buying a vehicle. The atlas has had my attention since its release. Christian helped me, showed me a I am very thorough and detailed when it comes to buying a vehicle. The atlas has had my attention since its release. Christian helped me, showed me all the features, and got me a great deal. It was easy quick and painless. Perfect car buying experience. Thanks! More
by mdfrey66
Employees Worked With
Christian Sargent
July 29, 2019
Excellent customer service. Timely communications and fast service. Nice atmosphere, no pressure sales. Easiest car purchase that I have experienced. The web site is easy to na Timely communications and fast service. Nice atmosphere, no pressure sales. Easiest car purchase that I have experienced. The web site is easy to navigate. No problems. More
by Alan Wright
Employees Worked With
Christian Sargent
