Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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2019 pasaat lease This is our 5th lease thru Ide and we have kept coming back because of the great customer service and ease in the process. Nick has been very help This is our 5th lease thru Ide and we have kept coming back because of the great customer service and ease in the process. Nick has been very helpful and professional. More
Overall excellent David was an excellent salesman and was the first salesman I met in this particular car search, He set a very high bar for professionalism that many o David was an excellent salesman and was the first salesman I met in this particular car search, He set a very high bar for professionalism that many other salesman in my search failed to meet. I ended up coming back for the car and the salesman. Very patient and helpful as he guided me through the car buying process. More
Jetta Purchase Purchase and delivery process was simple and efficient. The purchase process took 30 minutes and the delivery process took less than 15 minutes. Purchase and delivery process was simple and efficient. The purchase process took 30 minutes and the delivery process took less than 15 minutes. Sales rep (Christian) was great! Finance Manager was prepared and efficient. More
Great experience Christian and crew at Ide Volkswagen were great! It was the easiest car buying experience I have had. The customer service is superb, and they do not Christian and crew at Ide Volkswagen were great! It was the easiest car buying experience I have had. The customer service is superb, and they do not try to oversell you. More
Awesome and easy experience! Going to Ide VW was the best choice that we could have made as a family. We walked in not quite sure what we wanted to do and Antonio was very patient Going to Ide VW was the best choice that we could have made as a family. We walked in not quite sure what we wanted to do and Antonio was very patient and helpful when discussing what cars to purchase. He allowed us to test drive a handful of cars but never pressured us. We left that day looking at purchasing three different cars and Antonio gave us all the info we needed. We showed up a few days later ready to made a decision and Christian helped us test drive a few cars until Antonio came in. He was also very friendly and laid back. Antonio was able to work on pricing with us and ended getting all three of us a great deal. We really enjoyed his company and he made us feel like we were friends and not just a customer. We told him we cant see him in a few years when our leases are up. He was just excited for us as we were about getting a car and was a text away if we had any questions or concerns. We also loved working with Tammi, she is such a sweet and genuine person. She was very knowledgable about the finance part of the cars and was able to make it a very smooth process. Overall, the staff was awesome and we were very happy! I would highly recommend! We have gone to several other dealerships and did not have this good of an experience. They made getting a new car stress free. We are now have 4 VW's and are a VW family! More
Exceptional service and bought a car with ease! I have now lease 4 cars from IDE VW. Antonio was a pleasure to work with. He made the car buying experience a pleasure and fun. Tammy was a pleasure I have now lease 4 cars from IDE VW. Antonio was a pleasure to work with. He made the car buying experience a pleasure and fun. Tammy was a pleasure to do the financing with. I left IDE excited to drive my new car and happy in how I was treated. They make you feel like family. I would highly recommend buying or leasing a car from the IDE VW. More
My family and I worked with Antonio and he was amazing. He listened to our requests and was not pushy at all. He made everything easy and straight forward. He was also very professional and nice and I woul He listened to our requests and was not pushy at all. He made everything easy and straight forward. He was also very professional and nice and I would recommend him to anyone. Tammi was also very helpful when it came to the finance aspect for our vehicles and she was great at explaining our options. She was also very personable and genuine. I would recommend this location and the people to anyone looking for a car! More
Great service great people Amazing at getting me In and out in a timely manner. Worked with MY needs and were very helpful. Picked up the car the next day. Christian was wonderf Amazing at getting me In and out in a timely manner. Worked with MY needs and were very helpful. Picked up the car the next day. Christian was wonderful. Thanks IDE! More
Easy process Great dealership, Spencer made the process as easy I have experienced buying a car. He was friendly and knowledgeable and answered all our questions t Great dealership, Spencer made the process as easy I have experienced buying a car. He was friendly and knowledgeable and answered all our questions throughly. More
David R. David was great help when I was looking for a vehicle. He was very understanding and thorough with his job. I definitely like working with him. Would David was great help when I was looking for a vehicle. He was very understanding and thorough with his job. I definitely like working with him. Would definitely do the experience again. More