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Ide Volkswagen

East Rochester, NY

4.9
1,069 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,069 reviews

November 23, 2019

Quick easy and accommodating We had a such an easy experience and Spencer was able to get us everything we had on our list for our car! Made the whole experience an easy one! Defi More

by annem39xo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

Great service! Spencer was fantastic with accomoding my delayed insurance claim and making sure I was able to get into this vehicle on a moment's notice once it came More

by Joep_2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
November 21, 2019

Knowledgeable and professional My first experience with Spencer at IDE VW has been great! He was knowledgeable about the different series and models as well as having a good grip on More

by Dhaskins15
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tammi Standen
November 21, 2019

No fuss! Christian was super easy to work with ... I came in and knew what I wanted and he made it work! It was the fastest car lease experience I’ve ever had More

by sad3886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
November 18, 2019

Quality product & quality people at Dick.Ide VW Couldn't be happier with my 2019 Tiguan or.my experience at Ide VW. A presureless process from start to finish, Joe P & Spencer were very informative More

by marc.boeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2019

Dave was very nice and professional. I would buy from him again. The only issue was that I think I paid too much. I wanted to offer a lower price, but he dissuaded me from it. More

by Carla
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Thank you for everything, this was one of the fastest car buying experience that I have ever had. My husband and I went in, told our sales man what we wanted, More

by tfin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
November 06, 2019

David was very helpful throughout the whole process. The dealership is conveniently located for us and was recommended by our daughter. We found it to be pleasant to work with. We would come back. More

by Lita
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2019

Buying experience made easy We had the pleasure of working with Spencer. He made the car buying experience nice and easy. We would certainly recommend IDE Volkswagen. And make su More

by K.Tsang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2019

David was thorough and very helpful in our decision making process. He was able to find us the specific car we wanted and was excellent at communicating during the entire time. More

by Dsangiacomo
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tammi Standen
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