Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Volkswagen
East Rochester, NY
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,067 reviews
June 19, 2024
This was my first time purchasing a car and David made it a great experience. He walked me through every step of the process and made sure everything made sense. It was stress free and I can’t recommend Davi a great experience. He walked me through every step of the process and made sure everything made sense. It was stress free and I can’t recommend David enough. More
by mattford184
Employees Worked With
June 18, 2024
Spencer made my first car buying experience so easy! He laid all the options out for me and took the time to explain everything in detail and answer any questions I had. I would definitely recommend Spe He laid all the options out for me and took the time to explain everything in detail and answer any questions I had. I would definitely recommend Spencer and Ide Volkswagen and would go back to them in the future! More
by Jordyn S
Employees Worked With
June 18, 2024
Everyone was very kind and welcoming. They were very helpful when working out a plan. Very knowledgeable! They were very helpful when working out a plan. Very knowledgeable! More
by mepayne827
June 18, 2024
I bought my last car from David about 5 years ago and he made the whole process stress free. So much so that when I decided that it was time for a new one I went straight back to IDE and asked specifically made the whole process stress free. So much so that when I decided that it was time for a new one I went straight back to IDE and asked specifically for him. David is knowledgeable, honest, kind and an all around pleasure to work with. All the staff at IDE that I dealt with during the whole process were super friendly and helpful! More
by Wifey2697
Employees Worked With
June 18, 2024
Sydney was great at assisting me with questions I had on a 2024 Volkswagen Atlas! a 2024 Volkswagen Atlas! More
by Dnowakow83
Employees Worked With
June 17, 2024
In all the years I have been purchasing vehicles I have never had such a great experience. Spencer our salesman was personal, polite and very professional, I never felt pressured. He gave us many options u never had such a great experience. Spencer our salesman was personal, polite and very professional, I never felt pressured. He gave us many options until we decided on our new VW. I will highly recommend IDE to family and friends. More
by terrys12271965
June 14, 2024
We had a good experience at Ide the first time and wanted to return. Even though we had moved to Syracuse, we feel it was worth our time to return to Ide and our experience with David, was again fantastic! to return. Even though we had moved to Syracuse, we feel it was worth our time to return to Ide and our experience with David, was again fantastic! More
by jon123coc
June 09, 2024
Had a great experience at IDE VW. Spencer was very helpful and easy to work with. Bo in the finance dept made the experience very simple. We will defiantly be back!!! Spencer was very helpful and easy to work with. Bo in the finance dept made the experience very simple. We will defiantly be back!!! More
by jacksj1230
June 06, 2024
We have leased or purchased 4 vehicles from David and Ide VW over the last several years and every time the experience is great. Straight forward and honest pricing, great communication, and friendly atmosph VW over the last several years and every time the experience is great. Straight forward and honest pricing, great communication, and friendly atmosphere. 10/10 would recommend. More
by Dsangiacomo
June 03, 2024
was a great experience all around they had the exact car I was looking for and made everything a breeze I was looking for and made everything a breeze More
by New315york
Employees Worked With
