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Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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First New Car! Extremely happy with my first new vehicle purchase! In the past ive only had older cars, so when I knew it was time for an upgrade I’m happy I went w Extremely happy with my first new vehicle purchase! In the past ive only had older cars, so when I knew it was time for an upgrade I’m happy I went with Ide VW. From the moment you walk they make you feel comfortable. I was fortunate enough to have Spencer as my salesman. He made sure to go over everything with me, and answer all questions I had. Not once did he make me feel pressured into anything (which I loved). As we went over my options, I’m happy to say I now have a brand new 2019 Jetta! Love this car and will ABSOLUTELY recommend anyone i know looking for something new to Ide VW. Thank you Spencer !! More
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Straight forward dealership Courteous people, clean dealership and very satisfied with the price they gave me. Spencer was easy to talk to and asked good questions to figure out Courteous people, clean dealership and very satisfied with the price they gave me. Spencer was easy to talk to and asked good questions to figure out what vehicle was best for us. More
Pleasant Experience First time I’ve done business with this dealer. I will be back though. They made buying a used car a smooth and enjoyable transaction. No games, no pr First time I’ve done business with this dealer. I will be back though. They made buying a used car a smooth and enjoyable transaction. No games, no pressure, just a professional sales department. More
David Runzhansky Easy to do business with, very responsive and a nice guy. Happy to give him the business with my first corporate car. Tammi Standen was outstanding Easy to do business with, very responsive and a nice guy. Happy to give him the business with my first corporate car. Tammi Standen was outstanding. More
![](https://cdn-user.dealerrater.com/images/lotshot/7c01cc18-a472-4944-8bb5-06e9d3845f2c-th.jpg)
Christian the Sarge, Sargent! Great buying experience at IDE VW. Christian was attentive, patient and went above and beyond my expectations! At IDE VW, their goal isn’t to push Great buying experience at IDE VW. Christian was attentive, patient and went above and beyond my expectations! At IDE VW, their goal isn’t to push a vehicle on you but to make sure your happy and proud of what you buy! Thanks again Christian! More
![](https://cdn-user.dealerrater.com/images/lotshot/2c4c1f38-5eda-4553-9bee-7781d08d5f45-th.jpg)
Spencer is the dude! Between Spencer handling all sales and pick-up related concerns, paperwork, communication, details, and Tammi doing the same in the context of financi Between Spencer handling all sales and pick-up related concerns, paperwork, communication, details, and Tammi doing the same in the context of financing; couldn't be more satisfied. The entire experience was as easy as could be, timely, and without any confusion/mystery. More
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Great experience I’ve visited six different dealerships before buying my VW Tiguan at ide. The experience at the ide dealership was superior to the others because it I’ve visited six different dealerships before buying my VW Tiguan at ide. The experience at the ide dealership was superior to the others because it was a more comfortable environment, we were able to test drive the car without anyone breathing down our neck, and it was low pressure. Spencer was great to work with and we ended up getting the car we wanted at a price that was fair. More
Third lease with David and Ide VW! David my sales consultant is always very professonal and quick to respond to my questions via email or phone. Can't say enough good things about my aw David my sales consultant is always very professonal and quick to respond to my questions via email or phone. Can't say enough good things about my awesome experience. David, Tammi, the finace manager and Jim in the service department are always a pleasure to work with. Thank you for making it a joy to lease. More
Professional, Thorough, and Highly Responsive Both our sales consultant, Nick, and the finance manager, Tammi, were excellent! Prefer this experience of buying a certified pre-owner car to a prev Both our sales consultant, Nick, and the finance manager, Tammi, were excellent! Prefer this experience of buying a certified pre-owner car to a previous experience with another dealership. The car seems to truly meet the high standards of certification rather than just being given the status. More
![](https://cdn-user.dealerrater.com/images/lotshot/a71c4970-22db-4ecb-bce7-1ec7526f19f3-th.jpg)
An excellent leasing experience I leased a Tiguan at Ide Volkswagon through Spencer. Spencer made the entire process very simple, even though I was asking to lease in another state. I leased a Tiguan at Ide Volkswagon through Spencer. Spencer made the entire process very simple, even though I was asking to lease in another state. More