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Ide Volkswagen

East Rochester, NY

4.9
1,011 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,011 reviews

October 02, 2019

Great service great people Amazing at getting me In and out in a timely manner. Worked with MY needs and were very helpful. Picked up the car the next day. Christian was wonderf More

by hidys1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
September 30, 2019

Easy process Great dealership, Spencer made the process as easy I have experienced buying a car. He was friendly and knowledgeable and answered all our questions t More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
September 27, 2019

Efficient and friendly Drove from Syracuse for our car and were happy wit our service and the staff. Tammi was excellent with the financial end and very personable More

by jaimereed85
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sargent, Tammi Standen
September 27, 2019

David R. David was great help when I was looking for a vehicle. He was very understanding and thorough with his job. I definitely like working with him. Would More

by Jaelen G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
September 26, 2019

Easiest car shopping experience This was the smoothest and fastest dealer experience I've had. All I had to do was sign my name a few times and the staff handled everything even cha More

by Jhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
September 25, 2019

What a Surp1rise We originally went to Ide VW for a different brand used car. Antonio Gonzales was the salesperson we dealt with. After looking at that car, it wasn' More

by Irene B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Gonzalez, Tammi Standen
September 20, 2019

We love our new Tiguan! We came to the dealership to test drive a different vehicle and after talking to Spencer he suggested the Tiguan. It is perfect for us. It fits our ne More

by Debbie and Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

wonderful experience Purchased a late model Toyota Prius from Ide and had a wonderful experience. The car was priced fairly and there was no funny business from any employ More

by motorlibrary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Weis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sargent, Tammi Standen
September 12, 2019

Great people Bought a new car. Was going to pick one up in Minnesota due to a good deal but Ide (GM Joe P. And Spencer) made the numbers right so I didn't have to More

by henrikhollesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
September 11, 2019

Great experience!! We had the best experience with David. He was helpful, patient, knowledgeable, and kind. We are from over an hour away and he had everything ready for More

by KSwift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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