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Ide Volkswagen

East Rochester, NY

4.9
1,014 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,014 reviews

October 22, 2019

Spencer/IDE was amazing! Spencer was amazing when working on a new vehicle. He worked with me over Text to make sure we were in the same ballpark and not to waste anyone's tim More

by MarkPeterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
October 21, 2019

Another great buying experience! Once again we received first class sales service from Christian! Stop in and see him if you are in the market for a new vehicle. More

by ssterry888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
October 20, 2019

Great experience with IDE Volkswagen! Fast easy and friendly service! I love my new car! Looking forward taking it to car shows. I already got waves from other vw drivers made me smile Tha More

by mtrobia93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sargent, Tammi Standen
October 18, 2019

Trade in and new purchase of 2019 Jetta GLI David Ruzhansky was a consummate professional from the beginning of the process until the end -- he made it easy to make a deal, and was friendly and More

by Lars Kirvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
October 17, 2019

All about people Working with IDE has been one of the easiest and best experiences I have had when buying a car. Everyone is friendly and willing to sit down and speak More

by Mitchell Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Overall excellent David was an excellent salesman and was the first salesman I met in this particular car search, He set a very high bar for professionalism that many o More

by Brian2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Great overall experience. Nick Marchioli was fantastic. Nick was excellent. Very helpful and friendly to work with. Gave me a great price quote and made it a very easy transition! Also, he made sure to get More

by ryangleason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marchioli
October 16, 2019

2019 pasaat lease This is our 5th lease thru Ide and we have kept coming back because of the great customer service and ease in the process. Nick has been very help More

by Marianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marchioli
October 15, 2019

Jetta Purchase Purchase and delivery process was simple and efficient. The purchase process took 30 minutes and the delivery process took less than 15 minutes. More

by M Rubino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent, Tammi Standen
October 05, 2019

Great experience Christian and crew at Ide Volkswagen were great! It was the easiest car buying experience I have had. The customer service is superb, and they do not More

by jnrosenbauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sargent
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