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Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Spencer/IDE was amazing! Spencer was amazing when working on a new vehicle. He worked with me over Text to make sure we were in the same ballpark and not to waste anyone's tim Spencer was amazing when working on a new vehicle. He worked with me over Text to make sure we were in the same ballpark and not to waste anyone's time. When I came in, he was a professional, friendly guy! He answered my questions, and gave honest answers as far as what was possible. If it wasn't for him, I wouldn't have the fantastic car I have now! More
Another great buying experience! Once again we received first class sales service from Christian! Stop in and see him if you are in the market for a new vehicle. Once again we received first class sales service from Christian! Stop in and see him if you are in the market for a new vehicle. More
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Great experience with IDE Volkswagen! Fast easy and friendly service! I love my new car! Looking forward taking it to car shows. I already got waves from other vw drivers made me smile Tha Fast easy and friendly service! I love my new car! Looking forward taking it to car shows. I already got waves from other vw drivers made me smile Thanks Christian Sargent! More
Trade in and new purchase of 2019 Jetta GLI David Ruzhansky was a consummate professional from the beginning of the process until the end -- he made it easy to make a deal, and was friendly and David Ruzhansky was a consummate professional from the beginning of the process until the end -- he made it easy to make a deal, and was friendly and hard working. David followed up on every detail throughout our deal, leaving me with no unanswered questions. Seek him out if you want a very positive experience when heading to IDE VW. Thank you, David! More
All about people Working with IDE has been one of the easiest and best experiences I have had when buying a car. Everyone is friendly and willing to sit down and speak Working with IDE has been one of the easiest and best experiences I have had when buying a car. Everyone is friendly and willing to sit down and speak with you. Tell you what they like about their cars and all of the cool things. In my experience I worked with David R. I met David a few nights before I decided to buy my car and he was upfront from the get go which was nice. He also is very persistent which makes things so much easier when trying to move forward with a purchase. He is so friendly and takes such good care of you. If you are going to IDE I would definitely see if you can work with David. More
Overall excellent David was an excellent salesman and was the first salesman I met in this particular car search, He set a very high bar for professionalism that many o David was an excellent salesman and was the first salesman I met in this particular car search, He set a very high bar for professionalism that many other salesman in my search failed to meet. I ended up coming back for the car and the salesman. Very patient and helpful as he guided me through the car buying process. More
Great overall experience. Nick Marchioli was fantastic. Nick was excellent. Very helpful and friendly to work with. Gave me a great price quote and made it a very easy transition! Also, he made sure to get Nick was excellent. Very helpful and friendly to work with. Gave me a great price quote and made it a very easy transition! Also, he made sure to get approval to cover my disposition fee from Dorschel Nissan and had a check waiting for me when i picked up my new vehicle. More
2019 pasaat lease This is our 5th lease thru Ide and we have kept coming back because of the great customer service and ease in the process. Nick has been very help This is our 5th lease thru Ide and we have kept coming back because of the great customer service and ease in the process. Nick has been very helpful and professional. More
Jetta Purchase Purchase and delivery process was simple and efficient. The purchase process took 30 minutes and the delivery process took less than 15 minutes. Purchase and delivery process was simple and efficient. The purchase process took 30 minutes and the delivery process took less than 15 minutes. Sales rep (Christian) was great! Finance Manager was prepared and efficient. More
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Great experience Christian and crew at Ide Volkswagen were great! It was the easiest car buying experience I have had. The customer service is superb, and they do not Christian and crew at Ide Volkswagen were great! It was the easiest car buying experience I have had. The customer service is superb, and they do not try to oversell you. More