Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Second car purchased from this dealer another great experience. Not pushy at all Nick M provided excellent service and answered all or questions or found one one who could. We also love the Service D experience. Not pushy at all Nick M provided excellent service and answered all or questions or found one one who could. We also love the Service Department and looking forward to continuing to being both our VW’s here for service. More
I bought a used vehicle and was very happy until I got home. There were a few issues with the car that i was unaware of and was wortied that dealership wouldn't fix the issues. I was wrong. I spoke with home. There were a few issues with the car that i was unaware of and was wortied that dealership wouldn't fix the issues. I was wrong. I spoke with the manager joe who listened to my concerns and offered to have the issues fixed. Dealership fixed all issues promptly, were very friendly, and didn't charge extra for the problems found. They made sure my vehicle was in top notch condition like you would expect after buying a vehicle. They apologized for the inconvenience and were very fair regarding my concerns. Definitely a reputable dealer and didn't screw me over like some places that would say "oh well, you already drove the car off the lot." I have dealt with many car dealers in my life and would recommend this dealer to everyone. I know I will definitely be using this dealer again for my next purchase. More
Purchase of Atlas I had a great experience with obtaining my new Atlas at Ide VW with David. I am a CPA and I needed to be in and out quick - and that is exactly what I had a great experience with obtaining my new Atlas at Ide VW with David. I am a CPA and I needed to be in and out quick - and that is exactly what happen. Very pleased. More
Great place dealer came up to us when we walked in asked what we wanted and helped us with the purchase. They called a few banks to get us the best rates on are loan. The dealer called us and got quickly ba what we wanted and helped us with the purchase. They called a few banks to get us the best rates on are loan. The dealer called us and got quickly back to us with questions that we had. More
Worked with David on my purchase of a 2019 Jetta GLI. Very easy to work with, low stress, no pressure, gave me a good deal. Highly recommended! Very easy to work with, low stress, no pressure, gave me a good deal. Highly recommended! More
I worked with David Ruzhansky when purchasing my 19 Golf R. I also bought a 16 Tiguan from David a few years back. 10 out of 10 would recommend. He is a gentlemen who knows his stuff and does not put any ex R. I also bought a 16 Tiguan from David a few years back. 10 out of 10 would recommend. He is a gentlemen who knows his stuff and does not put any extra pressure on the situation. Good guy to work with. More
Above and Beyond I came in the day after a huge snow storm for a service appointment on my current VW. I had planned to test drive a couple of vehicles to begin planni I came in the day after a huge snow storm for a service appointment on my current VW. I had planned to test drive a couple of vehicles to begin planning an upcoming purchase later this year. Despite the piles of snow burying the parking lot and the fact that I am not buying immediately, David got two large vehicles ready for me in no time. My little one quickly picked her favorite and by the time we returned from a test drive David had info sheets ready to go and my vehicle was ready from service. In and out in no time, gracious help from everyone involved and a new dream vehicle to plan for. A quick and painless experience all around and I am thankful to have a leg up on planning as a result. More
Service Like No Other! Our experience at Ide was absolutely amazing. My husband and I were in a tough situation as we prepare for our new baby and we needed to make adjustme Our experience at Ide was absolutely amazing. My husband and I were in a tough situation as we prepare for our new baby and we needed to make adjustments to our car situation very quickly. We walked into Ide and right away we were greeted by Spencer who was top notch from start to finish!! He created a deal for us within 3 hours and had the car delivered in 2 business days. My husband and I talked all weekend about how much we loved the experience. We were personally greeted by the manager Joe, who was wonderful and even took the time to make sure our baby would be comfortable in my new vehicle. IDE is the real deal!! I recommend them to anyone searching for a new car. Professional, friendly, made us feel like family. THANK YOU IDE! I am in love with my new car! More
So excited to be part of the Volkswagen family! Spencer delivered on his promise and was very knowledgeable with the Jetta. Already loving the new ride! delivered on his promise and was very knowledgeable with the Jetta. Already loving the new ride! More