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Ide Volkswagen
East Rochester, NY
1,038 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,038 reviews
July 16, 2020
Nick Marchioli was wonderful in helping me find a car quickly & reliably. This being my first time buying a car in my name, Nick made it easy as a first-time buyer and out of all of the dealers I dealt w quickly & reliably. This being my first time buying a car in my name, Nick made it easy as a first-time buyer and out of all of the dealers I dealt with when trying to find a car, Ide Volkswagen of East Rochester was the best in my mind. More
by melissa jurowicz
July 15, 2020
Thanks for a great experience! David worked with us and our daughter as we helped her buy a car. He was so friendly and put us and my daughter at ease. The process was easy and qu David worked with us and our daughter as we helped her buy a car. He was so friendly and put us and my daughter at ease. The process was easy and quick and we got a great car for a good price. Thanks! More
by jkwad55
Employees Worked With
July 14, 2020
Great experience This is the fourth car I have purchased from David and the Ide group. Every time it's been very easy and David has worked to get me where I needed to This is the fourth car I have purchased from David and the Ide group. Every time it's been very easy and David has worked to get me where I needed to by price wise. If you're looking for a new or used car, contact David, you won't be disappointed. More
by Joeb
Employees Worked With
July 08, 2020
I called David over the phone , and he was extremely helpful & we made a deal. When I went in to pick up the car, everything was ready and he was organized & and made it a flawless transaction. David is helpful & we made a deal. When I went in to pick up the car, everything was ready and he was organized & and made it a flawless transaction. David is the kind of person everyone would want when buying a car ! More
by Mbrese15
Employees Worked With
July 03, 2020
2019 VW Alltrack David is a friendly professional and was very efficient in getting us a great deal on a new 2019 VW Alltrack SE sport wagon, our first brand new car i David is a friendly professional and was very efficient in getting us a great deal on a new 2019 VW Alltrack SE sport wagon, our first brand new car in a long, long time. It was a pleasure doing business with David and the IDE dealership. Best regards, Bill & Margaret Cochran More
by wpcochran
Employees Worked With
June 24, 2020
We went to a bunch of other dealerships and the employees seemed annoyed by us. David was amazing. He found us exactly what we were looking for and made sure it was the price we wanted. I have never owned a seemed annoyed by us. David was amazing. He found us exactly what we were looking for and made sure it was the price we wanted. I have never owned a Volkswagen before but I love my new Atlas. We will be going back once we need a new car. More
by Melmac
June 24, 2020
Great Service Everyone was nice and friendly. They were very accommodating with Covid-19 precautions in place. They handled safety and cleanliness very well. I wou Everyone was nice and friendly. They were very accommodating with Covid-19 precautions in place. They handled safety and cleanliness very well. I would definitely recommend this dealer. More
by skrecker
Employees Worked With
Nick Marchioli
June 21, 2020
It was a pleasure to work with everyone at Ide! Whether it was Spencer, Evan or Bo, my questions were always answered and I felt like a valued customer at all times. So glad I got to work with everyone in it was Spencer, Evan or Bo, my questions were always answered and I felt like a valued customer at all times. So glad I got to work with everyone in the dealership to get into my new car. Will absolutely be a returning customer and recommending to friends and family. More
by Jfarr7
June 18, 2020
Great experience would definitely recommend!! Thank you for making it an enjoyable experience. Even above and beyond to make sure that I was satisfied with what I was buying. for making it an enjoyable experience. Even above and beyond to make sure that I was satisfied with what I was buying. More
by Shelly_l_hill
June 17, 2020
Spencer and the Ide team offered a great and flexible experience. They took the time to learn what was important to me through the buying experience and made sure they customized accordingly. I had visit experience. They took the time to learn what was important to me through the buying experience and made sure they customized accordingly. I had visited other dealers who were inflexible and seemed to lack interest in what my needs were when looking for a new vehicle. Nicely done Spencer! More
by JeffR
