Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent Customer Service David was great! I saw a used vehicle I was interested and sent an inquiry, and David immediately got in touch with me and was very friendly and accom David was great! I saw a used vehicle I was interested and sent an inquiry, and David immediately got in touch with me and was very friendly and accommodating during my visits to the dealership. I would definitely recommend IDE VW and David! More
This was my first experience with Dick Ide. David did an excellent job helping me find my new car. His experience & expertise really showed as he made the process very easy. excellent job helping me find my new car. His experience & expertise really showed as he made the process very easy. More
I have a new car now. Since this is the first car I ever bought from a dealership, I really have nothing to compare my experience to. I didn't hate it though, so I guess t Since this is the first car I ever bought from a dealership, I really have nothing to compare my experience to. I didn't hate it though, so I guess that's good. David was helpful in finding me the car I wanted. More
I decided to renew my lease with IDE VW and as always, they provided excellent customer service. Nick Marchioli was very helpful and made my experience of leasing a new car very easy. they provided excellent customer service. Nick Marchioli was very helpful and made my experience of leasing a new car very easy. More
I talked with David on the phone and told him about 2 cars I was interested in test driving. Made an appointment and he had both cars ready for me. My biggest dilemma: I loved them both! David was very p cars I was interested in test driving. Made an appointment and he had both cars ready for me. My biggest dilemma: I loved them both! David was very professional, easy to talk with and happy to educate me on VW’s. He made the whole process seem like a smooth ride- many thanks David! Loving my Jetta!!! - Meredith F. More
very seamless start to finish it was a very seamless and quick process. I viewed the car online I was looking for, called and it was out front running for me to te start to finish it was a very seamless and quick process. I viewed the car online I was looking for, called and it was out front running for me to test drive it as soon as I arrived. They beat a competitor by $500 and I picked the car up the very next afternoon. More
My salesperson was very knowledgeable about the car I was interested in. Not pushy and answered all my questions. The financial person explained all my options and answered all my questions also. interested in. Not pushy and answered all my questions. The financial person explained all my options and answered all my questions also. More
Spencer is the absolute best to work with! This is the second car we have bought from him. He’s friendly, knowledgeable, patient and always answers any questions we have. A true professional! We know we’ second car we have bought from him. He’s friendly, knowledgeable, patient and always answers any questions we have. A true professional! We know we’ll call him again too for our next purchase. More
Working with David was a pleasure, and the overall process was easy and efficient. Glad I chose Ide for my new car purchase. I love my new ride! process was easy and efficient. Glad I chose Ide for my new car purchase. I love my new ride! More
Thank you for a great experience My Husband and I worked with Nick Marchioli. We were looking into trading our Jetta and getting another car. Nick was great to work with and answered My Husband and I worked with Nick Marchioli. We were looking into trading our Jetta and getting another car. Nick was great to work with and answered all our questions. He was able to stay in our budget and he got us a good deal. Nick went above and beyond to find the car and color that I wanted. He had to do a dealer trade and it all worked out great! He helped us get a new Passat. The process went smooth and everything went great. We love the new car! We would recommend Ide Volkswagen to anyone looking at getting a new car! More