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Ide Volkswagen
East Rochester, NY
1,066 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,066 reviews
July 23, 2024
I was looking to trade in my daughter’s car and purchase a VW. David was knowledgeable and a pleasure to work with. a VW. David was knowledgeable and a pleasure to work with. More
by Deb Lill
Employees Worked With
July 04, 2024
Dave was very knowledgeable about the produce ie car I was looking at. Very helpful through the whole process and is very customer focused. He helped us through the whole process. Even made sure car wa was looking at. Very helpful through the whole process and is very customer focused. He helped us through the whole process. Even made sure car was washed AND WAXED when we picked it up!!!! Highly recommend Dave for your buying process questions about the product ie VW. Barb and Todd Manley Honeoye NY More
by tractorboy924
July 03, 2024
Everybody I came in contact with was very helpful. They patiently worked with me, explained the process to me thoroughly and were kind the whole time to me and my family. I’d come here again to get an They patiently worked with me, explained the process to me thoroughly and were kind the whole time to me and my family. I’d come here again to get another vehicle. More
by Neshmap02
July 02, 2024
I just bought a new car from Spencer at Ide VW, and he was professional, efficient, and treated me well from start to finish. A great experience. was professional, efficient, and treated me well from start to finish. A great experience. More
by mtfrsn
Employees Worked With
July 02, 2024
This is my third lease with Ide, the first one done in my own, and I could not have had a better experience. Spencer was great and so knowledgeable. Even the fianace guy was amazing not pushy and very kind. own, and I could not have had a better experience. Spencer was great and so knowledgeable. Even the fianace guy was amazing not pushy and very kind. I will always come to IDE and always recommend to friends and family! More
by Jessicasoileau
July 01, 2024
Sydney was very informative and easy to understand! She broke everything down for me so that I left without any questions unanswered. She broke everything down for me so that I left without any questions unanswered. More
by Haley Hailey
Employees Worked With
June 30, 2024
I recently had the pleasure of purchasing a car from David and I must say, the entire experience was exceptional. From start to finish, they made the car-buying process incredibly simple and stress-free David and I must say, the entire experience was exceptional. From start to finish, they made the car-buying process incredibly simple and stress-free. Thanks again! Olga More
by olyavantsa
June 21, 2024
This new vehicle leasing experience is the best I can remember in a long, long time. Spencer made the entire process seamless and enjoyable. We would highly recommend Ide and Spencer to anyone. remember in a long, long time. Spencer made the entire process seamless and enjoyable. We would highly recommend Ide and Spencer to anyone. More
by Johnbloeser
June 21, 2024
We had a wonderful experience at IDE. Sydney was absolutely amazing & so easy to work with! Extremely responsive & she was able to track down and get the exact vehicle my husband and I we Sydney was absolutely amazing & so easy to work with! Extremely responsive & she was able to track down and get the exact vehicle my husband and I were searching for. The entire team at IDE was welcoming and kind. We would absolutely recommend them for any of your vehicle needs! More
by TRM
June 19, 2024
This was my first time purchasing a car and David made it a great experience. He walked me through every step of the process and made sure everything made sense. It was stress free and I can’t recommend Davi a great experience. He walked me through every step of the process and made sure everything made sense. It was stress free and I can’t recommend David enough. More
by mattford184
Employees Worked With
