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Ide Volkswagen
East Rochester, NY
1,010 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,010 reviews
October 03, 2020
Spencer was so helpful during this stressful time of getting a new car. He worked with me and my requirements very well. The time crunch was not helpful, but Spencer did it with ease. Would definitely r getting a new car. He worked with me and my requirements very well. The time crunch was not helpful, but Spencer did it with ease. Would definitely recommend him to others. More
by jnolan
Helpful October 02, 2020
My third car leasing in the Rochester area and this by far was the best experience! Showing me how everything in the car works was the icing on the cake! I’ve never had a salesman take so much time to mak far was the best experience! Showing me how everything in the car works was the icing on the cake! I’ve never had a salesman take so much time to make sure everything in the vehicle was shown to me! More
by kimbringas
September 30, 2020
I would trust David in any matter. He emulates high integrity. David is not pushy and took the time to understand my needs and then worked diligently to make this car buying experience the most satisf integrity. David is not pushy and took the time to understand my needs and then worked diligently to make this car buying experience the most satisfying one ever. More
by aimetis
Employees Worked With
September 29, 2020
David is very professional and is wonderful to work with. He will go the extra mile to find the prefect vehicle. This was my first experience at Ide VW and I was very pleased. I will be a return customer. I He will go the extra mile to find the prefect vehicle. This was my first experience at Ide VW and I was very pleased. I will be a return customer. I highly recommend David and the entire team at IDE VW. Thank you David! More
by Rachel
Employees Worked With
September 28, 2020
Great service, stays in good contact. Would buy from again. Responsive to my inquiries after the car was purchased. I recommend working with David fully again. Responsive to my inquiries after the car was purchased. I recommend working with David fully More
by bcivery
Employees Worked With
September 28, 2020
David is my go-to at Ide Vw. He is a hardworking, responsive, sales-gentleman! Always attentive, and willing to go to extra lengths to ensure my total satisfaction. I have been back twice, and will responsive, sales-gentleman! Always attentive, and willing to go to extra lengths to ensure my total satisfaction. I have been back twice, and will continue to do the same in the future. Thank you, David! More
by Lars Kirvan
Employees Worked With
September 26, 2020
Spencer was a very kind and courteous salesman. He provided great customer service and answered all of our questions! He made the process of leasing a new car very simple and easy. Thank you Spencer! provided great customer service and answered all of our questions! He made the process of leasing a new car very simple and easy. Thank you Spencer! More
by Vinnie Giancursio
Employees Worked With
September 22, 2020
Very professional !! Nick Weis was great to deal with! Very helpful and knowledgeable! Finance was very pleasant to deal with as well! Love my new vehicle!!! Definitely would recommend Nick to my friends! Very helpful and knowledgeable! Finance was very pleasant to deal with as well! Love my new vehicle!!! Definitely would recommend Nick to my friends!! More
by tmdibattisto
September 21, 2020
Just completed the delivery of our Golf SportWagen. David was wonderful to work with. Very professional and knowledgeable. Made the entire purchase efficient and enjoyable. was wonderful to work with. Very professional and knowledgeable. Made the entire purchase efficient and enjoyable. More
by dds
Employees Worked With
September 21, 2020
Found the dealership through an ad on Facebook, went and looked at a 2017 Volkswagen Tiguan with David Ruzhansky’s help and bought one the next day! Amazing experience, highly recommended buying through thi looked at a 2017 Volkswagen Tiguan with David Ruzhansky’s help and bought one the next day! Amazing experience, highly recommended buying through this dealership! And highly recommend using David’s help!! More
by ambercowd057
Employees Worked With
