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Ide Volkswagen
East Rochester, NY
1,010 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,010 reviews
October 30, 2020
Great experience overall. Was able to book an appointment online to see and drive a car, and was able to apply for financing online which was very convenient. David responded promptly to our appo appointment online to see and drive a car, and was able to apply for financing online which was very convenient. David responded promptly to our appointment request and could not have been nicer guiding us through this easy, quick and safe process. Thank you David!! More
by Jordan
Helpful October 24, 2020
Spencer was great to work with and process was very quick. Ide website has many pictures of their used cars which helped me select the car I wanted before stopping in. quick. Ide website has many pictures of their used cars which helped me select the car I wanted before stopping in. More
by D's VW
Employees Worked With
October 23, 2020
10 Stars in my book. He was very friendly, polite, made 10 Stars in my book. He was very friendly, polite, made you feel comfortable. No pressure. Highly recommend. He made it very easy to work with him i 10 Stars in my book. He was very friendly, polite, made you feel comfortable. No pressure. Highly recommend. He made it very easy to work with him in buying a car. More
by Elaine
October 22, 2020
David made this the easiest and smoothest car purchase ever! No pressure and great service. I'd definitely recommend David to anyone and everyone looking for a new or used car. The best! ever! No pressure and great service. I'd definitely recommend David to anyone and everyone looking for a new or used car. The best! More
by stevebsells
Employees Worked With
October 21, 2020
Excellent service, quick and easy! Very much recommend. Was able to create a good deal with the right inventory and quick process to get things done Was able to create a good deal with the right inventory and quick process to get things done More
by Trippersutton3
Employees Worked With
October 20, 2020
Very smooth transition dropping off my old lease and picking up the new lease. Spencer was very helpful and provided a great experience. I am hoping that Spencer will be there when I drop off my next l picking up the new lease. Spencer was very helpful and provided a great experience. I am hoping that Spencer will be there when I drop off my next lease on 2/2022. More
by Rcezzo
Employees Worked With
October 12, 2020
Thank you David for making our purchase experience easy, efficient, and enjoyable. David is super knowledgeable and was always Available and happy to answer all our questions. efficient, and enjoyable. David is super knowledgeable and was always Available and happy to answer all our questions. More
by Laila K
October 07, 2020
We had an awesome buying experience with Dave! No pressure and friendly service. Clean and COVID-19 compliant. Would highly recommend Dave and IDE VW. pressure and friendly service. Clean and COVID-19 compliant. Would highly recommend Dave and IDE VW. More
by CJ&Jen
October 07, 2020
Spencer made buying a car a breeze! Thank you so much for all your help. We really enjoyed our experience at Ide Volkswagen!! I highly recommend Ide Volkswagen! all your help. We really enjoyed our experience at Ide Volkswagen!! I highly recommend Ide Volkswagen! More
by VW fan!
Employees Worked With
October 03, 2020
Such a great experience, primarily with Nick. I was having so much trouble finding a car that met all my requirements in my price range and test drove a couple here before I found one. Even before I wa having so much trouble finding a car that met all my requirements in my price range and test drove a couple here before I found one. Even before I was ready to purchase they were all incredibly helpful and open. The prices are reasonable so there isn't much haggling, and they're very transparent and helpful throughout the purchasing process. Not at all pushy and they really go the extra mile! Would definitely recommend them. More
by Maya S.
