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Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Driving a new car is exciting, buying one usually isn't. Spencer was absolutely phenomenal helping me work through my options. No pressure and just a genuine guy. Will definitely work with IDE moving forwar Spencer was absolutely phenomenal helping me work through my options. No pressure and just a genuine guy. Will definitely work with IDE moving forward. More
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Spencer and the entire team at IDE VW were simply the BEST to work with! It was definitely my best car buying experience ever! Low pressure, excellent communication skills. Simply put: the staff are just BEST to work with! It was definitely my best car buying experience ever! Low pressure, excellent communication skills. Simply put: the staff are just good people. More
Spencer made my experience easy and pain free. I will continue to do business with Ide as their sales and service staff are friendly and competent. I trust them with my VW. continue to do business with Ide as their sales and service staff are friendly and competent. I trust them with my VW. More
Walked in knowing what we wanted and IDE made it happen with friendly efficiency. Appreciated the extra time spent going over the updated features and tech. Highly Recommend! with friendly efficiency. Appreciated the extra time spent going over the updated features and tech. Highly Recommend! More
David was the perfect sales professional for my needs. He provided the knowledge necessary to make an informed decision. We have used David in the past and looking forward to purchasing another car from He provided the knowledge necessary to make an informed decision. We have used David in the past and looking forward to purchasing another car from him in the future. More
I could not be happier with my experience at IDE VW!! Great customer service from the moment I walked in to the moment I drove off in my new beautiful Tiguan. Spencer was great to work with, he made the Great customer service from the moment I walked in to the moment I drove off in my new beautiful Tiguan. Spencer was great to work with, he made the entire experience enjoyable and stress free. Thank you so much! More
Nick was wonderful. Knowledgeable, no pressure, thorough, down to earth. Kind. Not too many kind individuals in our world, and in my experience certainly not in the car sales business. Bo took h thorough, down to earth. Kind. Not too many kind individuals in our world, and in my experience certainly not in the car sales business. Bo took his time with me and was very efficient. The dealership was spotless, the staff very welcoming and professional! I will do business with the Ide Family again and will certainly recommend them. More
So far we have purchased 3 Volkswagen vehicles with David. We have had nothing but a good experience working with him and the Ide dealership. I would recommend them to anyone! David. We have had nothing but a good experience working with him and the Ide dealership. I would recommend them to anyone! More
David was great to work with. Honest, down to earth, and eager to earn my business. I hope we can work together again in the future. eager to earn my business. I hope we can work together again in the future. More
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My husband and I had a great experience working with Spencer Clarke at Ide VW in East Rochester. Dealing with him was a great pleasure and he was very knowledgable about the options and features of the Spencer Clarke at Ide VW in East Rochester. Dealing with him was a great pleasure and he was very knowledgable about the options and features of the VW Atlas Sport that we selected. Spencer patiently answered all our questions and at no point whatsoever was he pushing us to make a selection or decision. In this day and age we all have so many other stresses and pressures in our lives and to be able to experience this type of relaxed support buying a vehicle was a pleasure. In addition to working with Spencer, we had the pleasure today of meeting with the Finance Manager, Bo Williams; another great experience at Ide VW while finishing up the final purchasing paperwork. It certainly shows that the Ide staff have great pride in their work and enjoy working together with their team! If you are in the market for a comfortable vehicle as well as a great sales experience, go see Spencer Clarke at Ide VW in East Rochester. You will feel relaxed and supported the whole way through! More