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Ide Volkswagen
East Rochester, NY
1,086 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,086 reviews
November 04, 2024
Sydney was great! ! She answered all my questions. She had both vehicles I was interested in ready for me to test drive. She Is knowledgeable on all aspects. Sydney m ! She answered all my questions. She had both vehicles I was interested in ready for me to test drive. She Is knowledgeable on all aspects. Sydney made buying a car stress free and fun!! More
by katie8156
Employees Worked With
October 22, 2024
Purchased a new Atlas and Christina was fantastic to work with. She was very knowledgeable about the vehicle and was a pleasure to do business with. They were very fair with my trade as well. with. She was very knowledgeable about the vehicle and was a pleasure to do business with. They were very fair with my trade as well. More
by mgeen27
Employees Worked With
Christina Young
October 21, 2024
purchased a used vehicle from Spencer who worked with me for over 10 tens to get the final information in lace to close the purchase for over 10 tens to get the final information in lace to close the purchase More
by Acascian
October 16, 2024
Ide VW always provides an amazing experience- Spencer went above and beyond for us again. Highly recommend him and the whole team! went above and beyond for us again. Highly recommend him and the whole team! More
by Leslie
October 10, 2024
Wonderful experience again! Spencer was easy to work with and made the transaction super easy! Would recommend over and over! Spencer was easy to work with and made the transaction super easy! Would recommend over and over! More
by Katiealaimo78
Employees Worked With
October 09, 2024
Spencer was an instrumental in helping me choose the car that was right for me! that was right for me! More
by Smarley309
Employees Worked With
October 06, 2024
Dave was wonderful to work with, very knowledgeable and a great sense of humor too! great sense of humor too! More
by ashbery.james
October 06, 2024
David was a great help and gave us a smooth and enjoyable buying experience. He gave us all the tools and information we needed to make our decision with no pressure. He smoothed over the confusing parts, at buying experience. He gave us all the tools and information we needed to make our decision with no pressure. He smoothed over the confusing parts, attended to all the details with no fuss and we were home without a car in a couple of days. I would be very happy to do business with him again. More
by hbradstreet
Employees Worked With
September 29, 2024
I had to get a new car after only having my previous volkswagen for a year and a half due to an accident (a car I LOVED) and I was miserable going i to the dealership. Christina was so sweet, very accom volkswagen for a year and a half due to an accident (a car I LOVED) and I was miserable going i to the dealership. Christina was so sweet, very accommodating and made the experience as painless as possible. I was so thankful for her and super glad I chose IDE! Thanks again Christina!!! More
by Elizabethgurz
September 26, 2024
My 2nd lease with David and our 4th car through him, he is simply the best! Takes the time and care to work with me and talk to my little one. We can’t sing his praises enough! Made the entire process so e is simply the best! Takes the time and care to work with me and talk to my little one. We can’t sing his praises enough! Made the entire process so easy and seamless. More
by emh6586
