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Ide Volkswagen
East Rochester, NY
1,087 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,087 reviews
May 03, 2023
The sales person I talked to was very straightforward and honest. When concerns were brought up about a sensor issue, it was fixed that day honest. When concerns were brought up about a sensor issue, it was fixed that day More
by Glyseria
May 01, 2023
Went looking for cars with my son to help him finance his 2nd car today on his own . We had the pleasure of working with and meeting Christina Y who was a complete sweetheart; very helpful and quick at getti 2nd car today on his own . We had the pleasure of working with and meeting Christina Y who was a complete sweetheart; very helpful and quick at getting us what my son wanted. Definitely would recommend More
by pamelaM
Employees Worked With
Christina Young
April 27, 2023
Seamless process from start to finish. From scheduling a test ride to delivery, David was very helpful and easy to work with. No pressure tactics, and always available to answer any questi From scheduling a test ride to delivery, David was very helpful and easy to work with. No pressure tactics, and always available to answer any questions. More
by rmac629
April 27, 2023
David is wonderful to work with. He is kind, professional, and responds quickly. This is my fourth vehicle through David. He is kind, professional, and responds quickly. This is my fourth vehicle through David. More
by jmvw18
Employees Worked With
April 21, 2023
Spencer made my car buying process so easy. He is great at communicating, he helped me find the car I wanted, and got it to the dealership quickly. He is such a kind and professional individual He is great at communicating, he helped me find the car I wanted, and got it to the dealership quickly. He is such a kind and professional individual, and I recommend him to anyone who is interested in getting into a new vehicle. Thanks Spencer ! More
by Ajashine0
April 15, 2023
My Jetta just hit 95k miles and I happened to get a call from Dave, he introduced himself as the previous salesman I previously worked with was no longer at Ide. He invited me to take a look what was availa from Dave, he introduced himself as the previous salesman I previously worked with was no longer at Ide. He invited me to take a look what was available. Upon meeting Dave I told him I was just looking and had no immediate plans to purchase… but then he showed me a 2019 VW Jetta…I wound up buying a week later. Working with Dave was a very positive experience. He was helpful and did not pressure me into making a decision right away. I highly recommend Dave. More
by MStephens
April 13, 2023
The process of getting me into a new vehicle was so easy and hassle free. Everyone was so kind and helpful with the process. and hassle free. Everyone was so kind and helpful with the process. More
by Redyetis
March 30, 2023
I started using Ide service for my VW. Every experience was very professional! When it was time for a new VW I was given David’s name. He was very knowledgeable and professional about VW’s Every experience was very professional! When it was time for a new VW I was given David’s name. He was very knowledgeable and professional about VW’s. He was great to work with to get my new vehicle. More
by Pcallag22
Employees Worked With
March 30, 2023
Spencer and Ide VW made my leasing process seamless and enjoyable. I would highly recommend them to anyone in the market for a car: enjoyable. I would highly recommend them to anyone in the market for a car: More
by jmcelligott9
March 29, 2023
Great dealership! Honest and straightforward about everything, and was able to come out and take my new used car home the same day! Spencer was very helpful and nice, Honest and straightforward about everything, and was able to come out and take my new used car home the same day! Spencer was very helpful and nice, I recommend! More
by Riley
Employees Worked With
