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Ide Volkswagen
East Rochester, NY
1,087 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,087 reviews
June 30, 2023
Purchased out 23 Atlas SEL R-Line from Spencer at IDE. He was kind and professional from the start. Never pressured or rushed us and gave us a car buying experience that we really hoped for. Thanks Spence He was kind and professional from the start. Never pressured or rushed us and gave us a car buying experience that we really hoped for. Thanks Spencer and IDE! More
by Adk3344
Employees Worked With
June 30, 2023
This is my first Volkswagen purchased. Could not be more pleased with my decision to buy the Tiguan. Friendly staff, everyone was straight forward during the buying process. Spencer was a Could not be more pleased with my decision to buy the Tiguan. Friendly staff, everyone was straight forward during the buying process. Spencer was a pleasure to work with. Found the vehicle I was looking for at a great price. Go see Spencer, thank you IDE! More
by Katie M
Employees Worked With
June 26, 2023
Spencer made this the most amazing experience! Definitely Recommend anyone to see Spencer and the VW Family Definitely Recommend anyone to see Spencer and the VW Family More
by Switzera
June 24, 2023
Just purchased a 2015 ford mustang GT from Ide. Our sales women, (Christina Young) was the best. Very polite, very professional, very knowledgeable, she answered all my questions, Great sense of hu Our sales women, (Christina Young) was the best. Very polite, very professional, very knowledgeable, she answered all my questions, Great sense of humor...made me and my wife feel very comfortable. She offered a great deal, and we took it. Will definitely purchase from Ide again, and ask for her. Thank you Chrissy. More
by Bpoirier
Employees Worked With
Christina Young
June 23, 2023
Davis once again was excellent in getting me into the car I liked with ease. I liked with ease. More
by ltcjim0515
June 20, 2023
David is a great person. We bought a pre-owned car for my daughter and David made the process easy and stress free. He's not pushy at all and tje dealership wad really excell We bought a pre-owned car for my daughter and David made the process easy and stress free. He's not pushy at all and tje dealership wad really excellent as well. THANK YOU! More
by cp4014450
June 18, 2023
David was extremely friendly and attentive. He made the process of leasing our new VW very easy and painless. :) He made the process of leasing our new VW very easy and painless. :) More
by chrispetrillo
June 15, 2023
Great dealership. Warm and friendly staff. Helpful in many ways. We appreciate the time spent with us. Spencer was great and helped us with our quick decision. We had Warm and friendly staff. Helpful in many ways. We appreciate the time spent with us. Spencer was great and helped us with our quick decision. We had no concerns with our decision to buy a VW at your dealership. More
by ellabella3
June 09, 2023
It was a pleasure working with David, he is knowledgeable and very patient with us until we found the perfect car that we're looking for. It was because of him that we still choose Volkswagen for our next ca and very patient with us until we found the perfect car that we're looking for. It was because of him that we still choose Volkswagen for our next car. Definitely highly recommended. Thanks again. More
by paul and riya
June 07, 2023
David was a pleasure to work with and made the process of buying a vehicle seamless! Went to do a test drive of my Jeep Renegade and drove away with it 24 hours later! buying a vehicle seamless! Went to do a test drive of my Jeep Renegade and drove away with it 24 hours later! More
by Heal.love.yoga
