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Ide Volkswagen
East Rochester, NY
1,087 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,087 reviews
July 14, 2023
Spencer was beyond helpful the whole staff is helpful went over and beyond thankful appreciate went over and beyond thankful appreciate More
by ginaytito
Employees Worked With
July 10, 2023
Great experience, Spencer was wonderful and I never felt like anyone was playing any games like I had experienced in the past. Great crew, amazing dealer. like anyone was playing any games like I had experienced in the past. Great crew, amazing dealer. More
by Andrew
July 06, 2023
Our salesman Spencer Clarke was a pleasure to work with. He was very informative and knowledgeable about what we were looking for in a vehicle. He was very informative and knowledgeable about what we were looking for in a vehicle. More
by Lprice61
July 03, 2023
Really great dealership with friendly staff! They made buying my first car so easy and were available to answer all my questions! They made buying my first car so easy and were available to answer all my questions! More
by smiller
Employees Worked With
July 03, 2023
Well organized process. Salesperson very knowledgeable about the car. Everyone at the dealership friendly and helpful. Purchased the car 2 hrs from home and plan to return t Salesperson very knowledgeable about the car. Everyone at the dealership friendly and helpful. Purchased the car 2 hrs from home and plan to return there for any future purchases and possibly for service. More
by AutumnNovakowski
Employees Worked With
July 02, 2023
I had such a wonderful buying experience with Christina Young at Ide VW. She made me feel at ease from the moment I met her. After owning the same car for over 16 years, I was hesitant to begin the process Young at Ide VW. She made me feel at ease from the moment I met her. After owning the same car for over 16 years, I was hesitant to begin the process of buying a car. She was wonderful and patient. I never felt pressured… and she helped to encourage me to test drive models, patiently answered all my questions, was responsive to all communication, and helped me feel supported throughout the entire process. Thank you so much, what a gift it was to find you!! And many thanks to Bo and Joe as well for helping to make the whole buying experience and service planning go so smoothly. I love driving my new Jetta SE already!! Thanks again!! More
by DianeHibbard
July 01, 2023
My husband and I worked with Spencer Clarke to purchase our 2023 VW Atlas. We cannot say enough wonderful things about our experience. His knowledge base was fantastic and there was no pressure to buy. He our 2023 VW Atlas. We cannot say enough wonderful things about our experience. His knowledge base was fantastic and there was no pressure to buy. He gave us ample independent time to process our decision. I highly recommend working with this dealership and ask for Spencer! More
by nurserobin82
July 01, 2023
My recent experience with Christina was also my first at Ide. She was great and made the process so smooth! We will definitely recommend here to our family and friends. We will be back! Ide. She was great and made the process so smooth! We will definitely recommend here to our family and friends. We will be back! More
by mcguire1994
Employees Worked With
Christina Young
July 01, 2023
Spencer made buying a new car easy and painless! There was very little pressure yet he was knowledgeable about the vehicles. Would recommend Ide VW to anyone interested in buying a VW for your nex There was very little pressure yet he was knowledgeable about the vehicles. Would recommend Ide VW to anyone interested in buying a VW for your next car. More
by Docdrew80
June 30, 2023
So far loving my VW Cross Sport. Had a great buying experience at IDE Volkswagen. Spencer was no pressure and easy to work with. Highly recommend Spencer to anyone looking for their Had a great buying experience at IDE Volkswagen. Spencer was no pressure and easy to work with. Highly recommend Spencer to anyone looking for their next vehicle. Thank you More
by BillW1955
