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Ide Volkswagen
East Rochester, NY
1,087 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,087 reviews
July 31, 2023
David was very helpful and professional thru the whole process. I appreciate the extra time they took to find me the vehicle I wanted. Excellent work! process. I appreciate the extra time they took to find me the vehicle I wanted. Excellent work! More
by ramonnegron75
July 28, 2023
Dealership was informative, pleasant and worked hard to get me the deal that I wanted. get me the deal that I wanted. More
by Ariel
July 27, 2023
Everyone was friendly and knowledgeable. From start to finish the process was seamless and easy! From start to finish the process was seamless and easy! More
by mbcornish26
July 26, 2023
Christina Young at IDE Volkswagen made my experience buying a new car quick, easy, and enjoyable. She not only gave me the best price for a new vehicle but she was very relatable, honest, and thorough. buying a new car quick, easy, and enjoyable. She not only gave me the best price for a new vehicle but she was very relatable, honest, and thorough. Christina was very approachable and was always a friendly face each and every time I walked into the dealership. In addition, Bo Williams did everything to find the best price for me. He compared multiple loan options for me and I was pleasantly surprised. I would recommend IDE Volkswagen to anyone! More
by Julia Wondrack
July 24, 2023
This was the best buying experience i every had very professional would definitely buy again David was a pleasure to work with professional would definitely buy again David was a pleasure to work with More
by tmosley
Employees Worked With
July 21, 2023
Excellent communication and no hassle purchase was great. Even came in earlier than expected! Thank you Even came in earlier than expected! Thank you More
by tagliase
Employees Worked With
July 21, 2023
Very pleased with the experience. Spencer was knowledgeable and absolutely professional. Leasing was as quick and painless as I could have wanted. I’d go back again! Spencer was knowledgeable and absolutely professional. Leasing was as quick and painless as I could have wanted. I’d go back again! More
by Chris
July 18, 2023
Great experience. Thanks for going the extra mile. Would definitely recommend Spencer and the Ide team. Thanks for going the extra mile. Would definitely recommend Spencer and the Ide team. More
by Katelyn.mcmillan
July 17, 2023
This is my second time getting a new VW from Ide VW. I worked with Spencer and his communication and efficiencies speak for itself. He did a great job! I highly recommend him and the dealership. I worked with Spencer and his communication and efficiencies speak for itself. He did a great job! I highly recommend him and the dealership. More
by Arshadh241
Employees Worked With
July 15, 2023
Professional, helpful, easy to work with, and the facility is well maintained. David is a pleasure to work with. We have purchased numerous VWs from David over the years….he is like family. He is facility is well maintained. David is a pleasure to work with. We have purchased numerous VWs from David over the years….he is like family. He is always very helpful, knowledgable, and works hard to pull a deal together. Highly recommend working with him to others. More
by Len C
Employees Worked With
