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Ide Volkswagen

East Rochester, NY

4.9
1,069 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,069 reviews

December 12, 2024

My experience with Spencer at IDE VW was the most pleasurable car buying experience I’ve ever had! Spencer was very friendly and down to earth. He wasn’t pushy and he listened to me when I told him More

by jenelang74
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Great service by David Ruzhansky! This is not my first car I bought from him. He always provides good help in making good decisions on choosing right ride ;) looking forward driving m More

by Alex091907
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Dave listened to my needs and delivered on my wants! Great service, friendly and accommodating! I drove away feeling confident and content! More

by Toas
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

I had a great experience purchasing my new 2024 Atlas! David was very helpful and super knowledgeable! More

by Becca
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I have bought multiple cars from David and he is a true professional. He makes the car buying process easy, straightforward, and a great experience overall. I highly recommend him and Ide VW. More

by LJB
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

This is my second lease with David at Ide, and once again, he exceeded expectations! The process was smooth, efficient, and stress-free. David’s professionalism, knowledge, and attention to detail made More

by JakeG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

In a pinch we needed a solution and Spencer delivered! Calm, cool, and collected, Spencer welcomed us to Ide VW and wowed us with a top notch experience powered by next level communication! Excited to r More

by b223660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

My wife and I always have a great experience leading from IDE VW. Spencer provides us with information about the vehicles best suited for our needs and communicates our options clearly without hidden or comp More

by JEDDUMAIS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Have had some warranty work done recently on a new 2024 Tiguan on a few areas of exterior that was transport to dealership damage. A few scratches and some window trim replacement. Joe was great about reso More

by sreynold1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fantauzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Spencer was incredibly helpful with finding our daughter a used car! We needed one with good safety features for Buffalo. More

by ellabella3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.