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Ide Volkswagen
East Rochester, NY
1,074 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,074 reviews
December 31, 2024
Had a great experience there everything went smooth and easy customer service was excellent couldn't be happier I would highly recommend this place easy customer service was excellent couldn't be happier I would highly recommend this place More
by Matt
December 27, 2024
David took the time to assist me with turning in my lease and purchasing a new vehicle. My experience was seamless and quick! and purchasing a new vehicle. My experience was seamless and quick! More
by nerdley217
December 21, 2024
David and the entire crew at Ide VW were professional and very knowledgeable about the Tiguan SE SUV that we were interested in. Dealing with David and the Ide VW dealership was a very pleasant experience. W very knowledgeable about the Tiguan SE SUV that we were interested in. Dealing with David and the Ide VW dealership was a very pleasant experience. We could not be happier with our new ride and the ease of buying it. More
by ysforget
December 21, 2024
Spencer was a great salesman and was very knowledgeable about VW. He was able to find us the right car with all the amenities we wanted. We would definitely work with Spencer again. about VW. He was able to find us the right car with all the amenities we wanted. We would definitely work with Spencer again. More
by Malbl28
Employees Worked With
December 20, 2024
I really appreciated him taking the time to really explain everything to me in great detail. I never felt rushed or pressured. The entire process was friendly, relaxed, and comfortable. explain everything to me in great detail. I never felt rushed or pressured. The entire process was friendly, relaxed, and comfortable. More
by LJ
Employees Worked With
December 12, 2024
My experience with Spencer at IDE VW was the most pleasurable car buying experience I’ve ever had! Spencer was very friendly and down to earth. He wasn’t pushy and he listened to me when I told him pleasurable car buying experience I’ve ever had! Spencer was very friendly and down to earth. He wasn’t pushy and he listened to me when I told him what I wanted. He was very knowledgeable and went over everything in great detail! I highly recommend the IDE car shopping experience! More
by jenelang74
Employees Worked With
December 11, 2024
Great service by David Ruzhansky! This is not my first car I bought from him. He always provides good help in making good decisions on choosing right ride ;) looking forward driving m This is not my first car I bought from him. He always provides good help in making good decisions on choosing right ride ;) looking forward driving my Tiguan. More
by Alex091907
Employees Worked With
December 11, 2024
Dave listened to my needs and delivered on my wants! Great service, friendly and accommodating! I drove away feeling confident and content! Great service, friendly and accommodating! I drove away feeling confident and content! More
by Toas
Employees Worked With
December 06, 2024
I had a great experience purchasing my new 2024 Atlas! David was very helpful and super knowledgeable! David was very helpful and super knowledgeable! More
by Becca
December 02, 2024
I have bought multiple cars from David and he is a true professional. He makes the car buying process easy, straightforward, and a great experience overall. I highly recommend him and Ide VW. professional. He makes the car buying process easy, straightforward, and a great experience overall. I highly recommend him and Ide VW. More
by LJB
Employees Worked With
