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Ide Volkswagen
East Rochester, NY
1,087 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,087 reviews
September 01, 2023
The people at IDE are friendly and helpful. We're excited to own our first EV and thank everyone who patiently answered dozens of questions and helped us sort through the many options to find t We're excited to own our first EV and thank everyone who patiently answered dozens of questions and helped us sort through the many options to find the right vehicle. More
by RDKRAPF
August 27, 2023
David was prompt, responsive, and easy to work with through the process of getting a new vehicle through the process of getting a new vehicle More
by Anon
Employees Worked With
August 18, 2023
Very professional answered all my questions, went over the vehicle completelyI would and will recommend David and IDE Volkswagen to my friends and family the vehicle completelyI would and will recommend David and IDE Volkswagen to my friends and family More
by Stevenjanto603
Employees Worked With
August 16, 2023
Dave was fantastic, he listened to my needs and wants and found the perfect vehicle for my family. We were so happy with our Atlas that I bought another within two days of the first. I would recommend Dave a found the perfect vehicle for my family. We were so happy with our Atlas that I bought another within two days of the first. I would recommend Dave and Ide to anyone in the market for a new or used car. More
by Don
August 15, 2023
Bought a 2024 Atlas from David, very helpful and pleasant to work with. He made the transaction very easy. Well worth the 1.2 hour drive to the dealership to work with. He made the transaction very easy. Well worth the 1.2 hour drive to the dealership More
by robert.mcconnaghy
Employees Worked With
August 13, 2023
David is pleasant, patient and very thorough. He made my car buying experience hassle free. He made my car buying experience hassle free. More
by Dara
Employees Worked With
August 10, 2023
Very kind and helpful, extremely knowledgeable about the car. Went above and beyond to make my first car buying experience excellent! car. Went above and beyond to make my first car buying experience excellent! More
by maloney.isabella
Employees Worked With
August 07, 2023
Everything was smooth right from the beginning. Our salesperson Christina was extremely nice and a great representative of your company. She was one of the main reasons we decided to purchase from Our salesperson Christina was extremely nice and a great representative of your company. She was one of the main reasons we decided to purchase from Ide Volkswagen. More
by JCASH
August 01, 2023
Bought a 2023 Taos with David's assistance last week. Great demeanor, strong product knowledge, engaging and a pleasure to work with in making the deal. Highly recommend him if you're shopping for a VW Great demeanor, strong product knowledge, engaging and a pleasure to work with in making the deal. Highly recommend him if you're shopping for a VW. More
by Batman
July 31, 2023
Just picked up my third VW at Ide, and again, had a great experience. Easy time with sales and finding inventory, seamless financing experience, and we have a great new-to-me ride! experience. Easy time with sales and finding inventory, seamless financing experience, and we have a great new-to-me ride! More
by jsroc
