Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Volkswagen
East Rochester, NY
1,087 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,087 reviews
November 19, 2023
Spencer Clark made buying a car simple and easy! We bought our Eos while in Virginia, my husband flew in- Spencer, Bo and Laurie had all the paperwork taken care of ahead of time so we were all read We bought our Eos while in Virginia, my husband flew in- Spencer, Bo and Laurie had all the paperwork taken care of ahead of time so we were all ready to go and all my husband had to do was shake hands, get the keys and drive home. Thank you Spencer and IDE Volkswagon for making this such a pleasant and easy experience! We love our new convertible too! Suzanne & Carl More
by suzanne
Employees Worked With
November 15, 2023
I had a great experience with Spencer! ! I would definitely recommend Dick IDE Volkswagen to anyone! ! I would definitely recommend Dick IDE Volkswagen to anyone! More
by jordynsamara
November 14, 2023
David is absolutely wonderful to work with. My family and I have all bought cars through David, and he made the process stress-free. Great communication, and customer service. Could not thank h My family and I have all bought cars through David, and he made the process stress-free. Great communication, and customer service. Could not thank him enough! More
by Izzie
November 04, 2023
Very pleasant experience. In fact, the best in the 45 years that I’ve been driving / buying cars. Sydney was very knowledgeable and explained all the features in just the righ In fact, the best in the 45 years that I’ve been driving / buying cars. Sydney was very knowledgeable and explained all the features in just the right level of detail. This was the first time in my life that I’ve driven home in my new car feeling really good about my purchase. More
by Rudy
November 02, 2023
David was very helpful and thorough he made our car buying experience very pleasant. We will definitely go to David again when we need a new car! buying experience very pleasant. We will definitely go to David again when we need a new car! More
by wescott611
Employees Worked With
October 31, 2023
I cannot say enough amazing things about Ide VW in East Rochester. I recently went through them for my second lease, and they are truly a breathe of fresh air in the stressful car market. It never felt lik Rochester. I recently went through them for my second lease, and they are truly a breathe of fresh air in the stressful car market. It never felt like I was pressured or just another number to them. They took the time to answer all my questions and did everything possible to get the best deal for me. Christina Young was absolutely fantastic and incredibly thorough. Bo Williams worked with me both my leases now, and has been nothing short of very helpful. The dealership is beautiful, welcoming, and you are greeted at the door without being swarmed- but knowing you are supported. I had shopped around at several dealerships, and nothing compares even close to the experience here. Ide VW brings a new take on car buying, and tailors it completely to you and your desires. More
by allyuberty7
October 25, 2023
Very helpful and easy to work with! Will recommend Sydney and Ide to anyone looking for a car! Will recommend Sydney and Ide to anyone looking for a car! More
by Achiappone7
Employees Worked With
October 25, 2023
Pleasant experience buying from ide. This is the third car my family has bought from Ide. A++ This is the third car my family has bought from Ide. A++ More
by Emkpph
Employees Worked With
October 25, 2023
Sydney was so helpful and easy to work with. She took the time to show me all the cool features in my new car and I love it! She took the time to show me all the cool features in my new car and I love it! More
by Beth
October 24, 2023
David was great; reasonable, efficient and personable. This is my second car I’ve bought from him and would highly recommend him to anyone. Thanks David! This is my second car I’ve bought from him and would highly recommend him to anyone. Thanks David! More
by Jmiale
