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Ide Volkswagen
East Rochester, NY
1,087 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,087 reviews
December 03, 2023
David was outstanding! Easy to work with... simple smooth process. This is my second time using David. Erik H. Easy to work with... simple smooth process. This is my second time using David. Erik H. More
by erikh20
Employees Worked With
December 02, 2023
Great experience from start to finish. The Atlas is perfect for us! Sydney and Spencer were really helpful, knowledgeable and trustworthy sales people. The Atlas is perfect for us! Sydney and Spencer were really helpful, knowledgeable and trustworthy sales people. More
by Glenn D.
December 02, 2023
Thankful Spencer was able to find us our next new vehicle! This is our second time buying from Spencer and will not be the last. He is thorough and went over everything with me. Thanks Spencer! vehicle! This is our second time buying from Spencer and will not be the last. He is thorough and went over everything with me. Thanks Spencer! More
by kmarcoccia
Employees Worked With
December 01, 2023
This is my second lease with IDE VW and have a great experience each time! experience each time! More
by Jdumais114
December 01, 2023
David was so helpful! I walked in there stressed out having to get a car in a short period due to personal circumstances. From our first phone conversation until me drivin I walked in there stressed out having to get a car in a short period due to personal circumstances. From our first phone conversation until me driving away in my new (used) Tiguan, he has been super helpful! He was very informative, patient, and super friendly. I will be recommending David to anyone who needs a car salesperson! Thank you, David! More
by k.skivington96
November 29, 2023
Just completed my third lease at IDE via David's help. Easy to work with and get the job done. Easy to work with and get the job done. More
by tchew121
November 27, 2023
Great experience! Very easy to work with and hassle free. Spencer was very knowledgeable and helpful! I would definitely consider buying another vehicle from IdeVW Very easy to work with and hassle free. Spencer was very knowledgeable and helpful! I would definitely consider buying another vehicle from IdeVW More
by steven.anderson585
November 24, 2023
David was amazing to work with. This was my second time working with David and in all honesty. The only reason I came back to IDE was because of him. David is a consummate professio This was my second time working with David and in all honesty. The only reason I came back to IDE was because of him. David is a consummate professional, who is kind and caring and goes above and beyond. I’m pleased to have worked with him, and hope I can work with him again in the future. More
by rickharris1979
Employees Worked With
November 24, 2023
We had yet another great purchasing experience at Ide Volkswagen. Spencer is so knowledgable--there wasn't a question he couldn't answer for us. Not to mention he found us a great deal on a hard-to-fin Volkswagen. Spencer is so knowledgable--there wasn't a question he couldn't answer for us. Not to mention he found us a great deal on a hard-to-find vehicle in wonderful shape. Spencer also spent alot of time with us showing and explaining all the car's features. He made sure it was totally checked over and spotless. Spencer is very polite, thorough and a great representative of Ide! We will definitely be back to deal with him. More
by Peacockgal
November 22, 2023
Christina Young is an outstanding sales person. She was extremely knowledgeable and a pleasure to work with. I would recommend and refer friends and family to her at Ide Volkswagen. She made buyin She was extremely knowledgeable and a pleasure to work with. I would recommend and refer friends and family to her at Ide Volkswagen. She made buying a new a great experience. Thank you Christina! More
by Mark
