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Ide Volkswagen
East Rochester, NY
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,067 reviews
February 13, 2024
David was extremely helpful, and a man of transparency and integrity. I highly recommend him for anyone looking for a Volkswagen. and integrity. I highly recommend him for anyone looking for a Volkswagen. More
by Jreedalberti91
January 30, 2024
Everyone was very friendly and knowledgable. The best part of our experience was that we didn’ t feel forced or rushed into decisions. it was a pleasure to work with them. We would definitely co The best part of our experience was that we didn’ t feel forced or rushed into decisions. it was a pleasure to work with them. We would definitely come back and refer family and friends to them. More
by Sorm286
January 29, 2024
The purchase process was a pleasure from start to finish. I have always used another dealer to purchase my vehicles but my experience at IDE was so smooth and professional that I will highly recommend them t I have always used another dealer to purchase my vehicles but my experience at IDE was so smooth and professional that I will highly recommend them to friends and family. Sydney was very knowledgeable and communicative through the whole process and she took the time to promptly respond to any emails or texts! Overall a great buying experience! More
by CR
Employees Worked With
January 27, 2024
David, a skilled salesperson, negotiated a fair deal. I am thoroughly pleased with both the dealership and David's service. I am thoroughly pleased with both the dealership and David's service. More
by cl
January 23, 2024
Spencer was easy to work with, straightforward, knowledgeable and honest. There was no high-pressure sales pitch.… Much appreciated. Thank you. knowledgeable and honest. There was no high-pressure sales pitch.… Much appreciated. Thank you. More
by Maria
January 04, 2024
Always a pleasure working with Spencer and receiving the best experience with VW! So excited to be driving my new and beautiful car! best experience with VW! So excited to be driving my new and beautiful car! More
by JanetSpearman
December 30, 2023
Excellent experience and service and made the entire process easy and enjoyable. Great service and convenience. process easy and enjoyable. Great service and convenience. More
by Murphy
Employees Worked With
December 30, 2023
We dealt with Christina Young as the sales person. We loved the culture of the dealership and found all to be helpful and friendly. Christina worked hard on our behalf and we are very pleased. We loved the culture of the dealership and found all to be helpful and friendly. Christina worked hard on our behalf and we are very pleased. More
by Rochester
December 30, 2023
David was easy to work with and accommodating. He made the entire process very easy! He made the entire process very easy! More
by sloughma
Employees Worked With
