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Ide Volkswagen

East Rochester, NY

4.9
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,067 reviews

February 16, 2015

Steve was wonderful. He went above and beyond the job by sending us our garage door opener we left in our truck. Great job! I would come back! More

by ollie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bentivegna
February 16, 2015

Good, quick service! They were able to diagnose the issue in about an hour and ordered parts right away. My car went into the garage within 10 minutes of my scheduled app More

by MRosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 12, 2015

Great experience with my Jetta sportwagon purchase! Pleasantly surprised with my new vehicle purchase (historically, I have always purchased used cars). David was really knowledgeable on the vehicle; cl More

by AA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 09, 2015

Great Experience! Steve was great working with my dad and I! I currently live in NYC and my lease was ending. Since I am only home every few months, I needed a car that More

by jessicaari1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bentivegna
February 09, 2015

Thanks Steve - Great Service I had a great experience on a new Passat lease. Most of the dealing was done via email due to time constraints. Steve was great to work with. I wou More

by ByronA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bentivegna
January 26, 2015

No pressure buying! After purchasing a vehicle from Dick Ide Honda a few months earlier with no hassles and being extremely satisfied, I reveived a call from Steve Bentiv More

by GTKCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bentivegna
January 22, 2015

Customer Service JIm and Gary understand customer service. They care, and it shows. They are the reason I stick with Dick Ide Vw, and why I recommend Dick Ide. Of all More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dianetti
January 18, 2015

Excellent I am so pleased with the quality of my car and David was very helpful. I am usually nervous and weary when dealing with salesmen but David put me at e More

by lefritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 16, 2015

No Hassle Experience; Leased 2 new Jetta''s for our Kids. Had a great experience with replacing 2 old vehicles that are 2 college aged kids used on a regular basis. In fact, because our experience was such a More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 12, 2015

Very Helpful Following a very quick purchase, the Ide team was wonderfull at turning around the new vehicle at an extremely quick pace! Very impressed! Service t More

by Brendan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Stojanov
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