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Ide Volkswagen

East Rochester, NY

4.9
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,067 reviews

May 21, 2015

Helping Our Son Jim patiently explained the cars repairs to our son, reassuring him and giving quality service to the car as well. All in a timely manner. More

by Marianne Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 12, 2015

Service! The service adviser, James, was very thorough in speaking to me about the issue in layman's terms. My leased Jetta needed a major repair due to a (ve More

by VW Lease
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
May 02, 2015

Service. Routine Great job as usual - no problems. Good explanations and carful review of the work that was done. Helpful kind considerate. Will have all of our servic More

by Mfrsurg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 01, 2015

great experience, great car! We got a great deal on the 2014 Touareg TDI and David helped make it happen. This is our second car with Ide VW and we couldn't be happier with their More

by cdemonte21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 15, 2015

Professional and accommodating I came into Ide VW for a used car purchase and received excellent service from start to finish. Recently moving to the area, I needed a vehicle under More

by triplette2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Stojanov
March 10, 2015

Great Experience This is my second Volkswagen lease from Ide VW. Iwas originally going to look at other vehicles but my overall experience was so good I wanted to stic More

by rpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bentivegna
February 24, 2015

awsome customer service I went in looking for a second car, and Steve helped me find the car I ended up with. I never felt rushed, forced or hassled. I truly love this dealer More

by legoman2141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Bentivegna, Paul Stojanov, Gary Dianetti
February 19, 2015

They're Just Plain Great! Go There!! I've had many vehicle buying and leasing experiences, and this was by far the best of those experiences. David Ruzhansky was my salesperson, and he wa More

by MichaelS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 18, 2015

warranty issue Jim got me in for service to fix check engine light. Also recommended services that were recommended during visit. Felt confidence in their service More

by weezay13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 17, 2015

Friendly, Professional service Steve Bentivegna was our salesperson at IDE Volkswagen. He showed us the car we were interested in, explained all the features, and let us take it for More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bentivegna
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