Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Volkswagen
East Rochester, NY
1,067 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,067 reviews
April 25, 2024
Ide Volkswagen did right by hiring and keeping David Ruzhansky. He is one of the best, if not the best car salesman I had ever encountered. He addresses all of my inquiries in a direct and concise manne Ruzhansky. He is one of the best, if not the best car salesman I had ever encountered. He addresses all of my inquiries in a direct and concise manner, including during the negotiation process. To me, that is the greatest form of respect a professional staff can show to potential customers. No time was wasted for either party (me or him/Ide Volkswagen). My most enjoyable experience was negotiating with David. More
by ti pham
April 21, 2024
Great experience wi David. Answered all our questions a was very easy to work with. Answered all our questions a was very easy to work with. More
by Caydence
Employees Worked With
April 20, 2024
David was great to work with when I purchased my 2024 Tiguan SE. No pressure, just very informative. He worked on his day off to make sure everything was in place so I could pick up my new SUV. Tiguan SE. No pressure, just very informative. He worked on his day off to make sure everything was in place so I could pick up my new SUV. More
by tdfraser89
Employees Worked With
April 19, 2024
I was pleased to again work with David on my 2024 Tiguan SE lease. This is my second lease at Ide Volkswagen, I commend Ide on retaining people like David. He provided the right attention to detail that ens SE lease. This is my second lease at Ide Volkswagen, I commend Ide on retaining people like David. He provided the right attention to detail that ensured an enjoyable purchase experience. I hope to work with David on future lease deals. More
by Zinkm01
Employees Worked With
April 14, 2024
Sydney was amazing! She made our purchuse experience fun and easy. If you need a new VW please see her. She is honest and trustworthy. She made our purchuse experience fun and easy. If you need a new VW please see her. She is honest and trustworthy. More
by Melisakauder
April 13, 2024
Great experience with Sydney and Ide when purchasing our new Volkswagen Atlas! We Love it! new Volkswagen Atlas! We Love it! More
by Mbeyea001
March 31, 2024
I’m impressed with this dealership on all levels. Parts, service and sales. VW offers a quality and safety in their entire line up. Parts, service and sales. VW offers a quality and safety in their entire line up. More
by Pcannan
March 30, 2024
We had a wonderful buying experience. Spencer was recommend to us and we are so glad we decided to come to IDE VW. He was great! Totally no pressure and completely cool about us openly s Spencer was recommend to us and we are so glad we decided to come to IDE VW. He was great! Totally no pressure and completely cool about us openly saying we were test driving other vehicles. Answered all our questions and was so helpful in finding us the car we really wanted. We would definitely come back for our next car and will recommend both Spencer and IDE VW to our friends and family. More
by kathyandcarl
March 29, 2024
The dealership experience was very inviting and welcoming. Everyone I interacted with was efficient and effective with our time together. welcoming. Everyone I interacted with was efficient and effective with our time together. More
by Brian Y
Employees Worked With
March 28, 2024
My experience was great! Very happy with everything.from start to finish! Love my Tiguan Very happy with everything.from start to finish! Love my Tiguan More
by Amy
