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Ide Volkswagen
East Rochester, NY
1,069 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,069 reviews
January 14, 2025
Sydney and the Ide team were fantastic in every way. I appreciated their willingness to work with me, their detailed responses and updates, and their friendly/kind demeanor. They made us feel cared for, I appreciated their willingness to work with me, their detailed responses and updates, and their friendly/kind demeanor. They made us feel cared for, special, and gave us all the information we asked for. Thanks for making this a great experience! More
by bryan56
January 11, 2025
We purchased our 2024 VW Atlas from Spencer at IDE VW. He was knowledgeable and more than accommodating to us. Everyone we encountered at the dealership was welcoming and made the whole experience a grea He was knowledgeable and more than accommodating to us. Everyone we encountered at the dealership was welcoming and made the whole experience a great one! It was the best experience we’ve ever had at a dealership. More
by bianca.ingoglia
January 03, 2025
David was a pleasure to work with. This was one of my best car leasing experiences! I’m extremely happy with my new Tiguan from Ide VW. This was one of my best car leasing experiences! I’m extremely happy with my new Tiguan from Ide VW. More
by Lauren
January 01, 2025
It was a great experience buying from spencer and ide it was easy and he was super helpful with explaining the process for a first time buyer! was easy and he was super helpful with explaining the process for a first time buyer! More
by belah
January 01, 2025
Spencer was wonderful. Very low pressure, informative, helpful, and responsive. I had a great buying experience. Very low pressure, informative, helpful, and responsive. I had a great buying experience. More
by Michelle
December 31, 2024
Had a great experience there everything went smooth and easy customer service was excellent couldn't be happier I would highly recommend this place easy customer service was excellent couldn't be happier I would highly recommend this place More
by Matt
December 27, 2024
David took the time to assist me with turning in my lease and purchasing a new vehicle. My experience was seamless and quick! and purchasing a new vehicle. My experience was seamless and quick! More
by nerdley217
December 21, 2024
David and the entire crew at Ide VW were professional and very knowledgeable about the Tiguan SE SUV that we were interested in. Dealing with David and the Ide VW dealership was a very pleasant experience. W very knowledgeable about the Tiguan SE SUV that we were interested in. Dealing with David and the Ide VW dealership was a very pleasant experience. We could not be happier with our new ride and the ease of buying it. More
by ysforget
December 21, 2024
Spencer was a great salesman and was very knowledgeable about VW. He was able to find us the right car with all the amenities we wanted. We would definitely work with Spencer again. about VW. He was able to find us the right car with all the amenities we wanted. We would definitely work with Spencer again. More
by Malbl28
Employees Worked With
December 20, 2024
I really appreciated him taking the time to really explain everything to me in great detail. I never felt rushed or pressured. The entire process was friendly, relaxed, and comfortable. explain everything to me in great detail. I never felt rushed or pressured. The entire process was friendly, relaxed, and comfortable. More
by LJ
Employees Worked With
