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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
661 Reviews

661 Reviews of INFINITI of Van Nuys - Service Center

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June 03, 2025

Friendly and effective, always very helpful and gets the car serviced as promised without delays More

by JILLEVANS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

The level of professionalism is outstanding. Luis and Ronald know how to make you feel welcomed More

by Blueomar6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rodriguez
June 02, 2025

Luis does a great job. He is not pushy like other guys I've had in the past and is very helpful. More

by Jwong_bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez did a great job
June 02, 2025

Great customer service. Thank you, Santiago Baez. My car was serviced quickly with no issues. More

by susanbjamerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
June 02, 2025

Mr. Santiago treated me very well with his professional skills. I been able to communicate with text for information. More

by rahel_haym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Infinity has been beyond helpful in anything that we need, they are very attentive and make sure to always communicate More

by NO.EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy ruiz
June 01, 2025

It was a terrific experience. The work was done as Luis promised. I'm very appreciative and pleased. Thank you. More

by Christian Stoianovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco
May 31, 2025

Always take care of my car when I have issues. Pricing is reasonable and they will take care of you, especially if you are a regular More

by HAROUT.V.DERASSOYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 30, 2025

Long wait 4 hrs for oil change and front brake pads too much you lost me More

by uzikraus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Lazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Service was done well and relatively quick. Will come back when service is required and due More

by aptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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