INFINITI of Van Nuys - Service Center

I took my car couple of times for the same problem. They told me they already fix it and when I’m taking over there, the service advisor show me the attitude. They told me they already fix it and when I’m taking over there, the service advisor show me the attitude. More

I was seen at the time of my appointment and car was ready at the time promised.. ready at the time promised.. More

Good customer service, Ronald is the BEST. I’ve been a customer for 21 years. I’ve been a customer for 21 years. More

I love this dealership. Everyone is super friendly and hel0ful. I usually work in their reception area. Everyone is super friendly and hel0ful. I usually work in their reception area. More

Quick and easy I came came in the dealership. I was greeted quickly. They took my car for service and I was out in about an hour and a half. I appreciated not having to wait for 3 hours. I was greeted quickly. They took my car for service and I was out in about an hour and a half. I appreciated not having to wait for 3 hours. More

Great service! Professional and timely service. Great environment and hospitality service. Great communication for completing service requests. Professional and timely service. Great environment and hospitality service. Great communication for completing service requests. More

The level of customer service Rudy provides is what keeps me coming back. I would never go to a dealer for a regular service, but now it’s the only place o go. me coming back. I would never go to a dealer for a regular service, but now it’s the only place o go. More

I was quoted one price and when I picked up my car the bill was much higher than what I was quoted. Aside from that the service was good. bill was much higher than what I was quoted. Aside from that the service was good. More

Very easy to fix appointment. Valet service. Clear instructions. Luis Rodriguez was excellent. Everything done as committed and on time. Valet service. Clear instructions. Luis Rodriguez was excellent. Everything done as committed and on time. More

I was greeted promptly and well taken care of. My service was done in a timely manner. My service was done in a timely manner. More