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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
606 Reviews

606 Reviews of INFINITI of Van Nuys - Service Center

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April 29, 2025

Great customer service and attention to detail. He was very responsive and went out of his way to provide support and assistance. More

by slu1987
Recommend Dealer
Yes
Employees Worked With
Rudy
April 28, 2025

Santiago, was supervising the work on my 2017 Q70L. The work was extensive and was done exceptionally well. More

by DGOLDS1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
April 27, 2025

Excellent service! Luis is hands down the best. Always professional, transparent and keeps the customer informed. Even though there is an Infiniti dealer less than 2 mi More

by ANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
April 27, 2025

Excellent service! Luis is hands down the best. Always professional, transparent and keeps the customer informed. Even though there is an Infiniti dealer less than 2 mi More

by ANDY
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
April 26, 2025

My service manager Rudy Ruiz was very thorough and stayed on top of my project More

by TRAGARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
April 25, 2025

Muy buen servicio con amabilidad y prontitud muy buena atención y con una información sobre el servicio More

by RAMONMOYA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Always Excellent; going above and beyond expectations! Ronald and Luis are always excellent and go above and beyond expect Jon’s to assist with repairs to my Nissan Hybrid. Thank you! More

by nissanhybrid
Recommend Dealer
Yes
Employees Worked With
Luis and Ronald
April 25, 2025

Great customer service and clean environment. Went in for an oil change and my service was completed quickly. Thank you!! More

by R1CHANAYA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Excellent service,I will recommend to anyone. Very satisfied thank you so much for all your good work. Best regards. Gloria Greenberg . More

by GLORIA Greenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Santiago and Luis .
April 21, 2025

Luis Rodriguez service advisor took great care of car and me. Beyond expectations. Trust him completely More

by SKIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
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