INFINITI of Van Nuys

service I was met at the service entrance and shown into David's office where he quickly took down the information about my 15000 mile check-up and explained I was met at the service entrance and shown into David's office where he quickly took down the information about my 15000 mile check-up and explained to me everything that should be done and how long it would take, When I returned for my car it was washed and serviced and ready for me. David took care of the paperwork for me and I was on my way.He's very friendly, informative and trustworthy. More

Service Appointment Tuesday August 25, 2015 I was very happy with my visit. Steven Chen Service Consultant met me immediately we went to his office. I was there for oil change, tire rotation et I was very happy with my visit. Steven Chen Service Consultant met me immediately we went to his office. I was there for oil change, tire rotation etc. It was,finished in one hour. What I love about Infiniti of Van Nuys is they are polite, ready to help you and never try to suggest something that the car does not need. Keep up the great service A loyal Infiniti customer Lynne Greenblatt More

Rescuing my tire! David Gonzales at Infiniti Van Nuys always takes good care of my car. I was on the road and had major damage to my tire, called him, you got me in rig David Gonzales at Infiniti Van Nuys always takes good care of my car. I was on the road and had major damage to my tire, called him, you got me in right away, and took great care of the problem. I couldn't have been happier with the service I received. More

Fast service and professional. Night and day with the dealership under new ownership since I purchased my QX60. It was easy to book a service time and I was in and out of the deale Night and day with the dealership under new ownership since I purchased my QX60. It was easy to book a service time and I was in and out of the dealership for my oil and filter change and checkup within 1hr and 20mins. Jerry was supper professional and I would recommend him and the dealership for service. More

Quick, Professional Service I came in for an oil/filter change, and got in and out in less than an hour. Jerry made sure everything went smoothly. That's the way all services s I came in for an oil/filter change, and got in and out in less than an hour. Jerry made sure everything went smoothly. That's the way all services should be. More

GREAT JOB GUYS JUST PURCHASED A NEW TO ME INFINITY 2012 QX56 WAS HAVING WARNING LIGHTS FROM WHEEL SENSOR REAR I BROUGHT IT IN THEY FOUND PROBLEM AND FIXED FOR ME AT JUST PURCHASED A NEW TO ME INFINITY 2012 QX56 WAS HAVING WARNING LIGHTS FROM WHEEL SENSOR REAR I BROUGHT IT IN THEY FOUND PROBLEM AND FIXED FOR ME AT NO CHARGE EVERY ONE VERY HELPFUL AND FRIENDLY. THANKS GUYS, L.HANES More

Wilson was an excellent employee. Wilson was very helpful to me in dealing with a broken side mirror. I had no problem getting a fair price and felt very comfortable with the entire t Wilson was very helpful to me in dealing with a broken side mirror. I had no problem getting a fair price and felt very comfortable with the entire transaction. More

New to area; great experience We recently moved to the area and Infiniti of Van Nuys was the closest dealer. I scheduled an online appointment for my 2013 M37. I was greeted pr We recently moved to the area and Infiniti of Van Nuys was the closest dealer. I scheduled an online appointment for my 2013 M37. I was greeted promptly after pulling into the service drive. My order was written up, and I had a pleasant wait in the customer lounge. My service advisor was Rick Robinson, and he was great throughout the entire experience. Will definitely be returning to Infiniti of Van Nuys for future service needs. More

Great service I called to schedule an appointment on a Saturday morning and spoke with Wilson. He had an appointment for me that morning. When I arrived he answer I called to schedule an appointment on a Saturday morning and spoke with Wilson. He had an appointment for me that morning. When I arrived he answered all of my questions, and they started on my car right away. He was extremely nice and helpful, and went above and beyond replacing a missing screw on my license plate personally. I have always had a great experience at Van Nuys Infiniti. It's a very professional, well-run dealership. More

It is always a wonderful experience I like the facilities,coffee/snacks. The service is always done in a timely manner. I specifically would like to acknowledge Jonathan Ong and David Go I like the facilities,coffee/snacks. The service is always done in a timely manner. I specifically would like to acknowledge Jonathan Ong and David Gonzales. More